Masai Mara Camping Safari - 4 days, 3 nights

Visit : Nairobi, Masai Mara

If you’re short on time, this adventure serves up the colours, culture, and wildlife of Kenya in four incredible days. Journey across the rolling plains and through the acacia trees of the legendary Masai Mara in search of Africa’s ever-elusive Big Five. Our 4x4 safari vans are designed for wildlife ...

If you’re short on time, this adventure serves up the colours, culture, and wildlife of Kenya in four incredible days. Journey across the rolling plains and through the acacia trees of the legendary Masai Mara in search of Africa’s ever-elusive Big Five. Our 4x4 safari vans are designed for wildlife viewing and are an adventurous and affordable way to see the wonders of the area. While wilderness camping in permanent tents you hear the sounds of the planet’s most amazing animal life. The varied wildlife of the Mara and culture of the local Masai people all come together on this adventure to provide a spectacular safari experience.
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  • Price from
  • ₹ 87,094 per person (only applicable for Indian nationals.)*
  • Includes : Accomodation
  • Overview
  • Itinerary
  • Inclusions
  • Price
  • Dates
  • Accommodation
  • Travel Tips
  • Terms & Conditions

Highlights

  • Explore the Masai Mara National Reserve, view diverse wildlife in search of the Big Five, spend two nights in a safari camp
Start of Tour
Nairobi
4 days, 3 nights
End of Tour
Nairobi

Things to Carry

What to Take

You will be on the move, so our advice is to pack as lightly as possible. Your baggage should be clearly labeled and restricted to one soft compact suitcase, sports bag, or backpack, no larger than 30cm(height) x 30cm(width) x 60cm(length), maximum 15kg, plus a daypack. Luggage limits on airlines are strictly enforced and space on vehicles is limited. For our camping style tours you will need to provide your own sleeping bag, small pillow and sleeping sheet (if you would like). We provide the tent and the sleeping pads. It is important to pack clothes for warm days and cool evenings, as well as a warm jacket for early morning wildlife safari drives. Light, quick-drying, practical clothes are advisable for this safari trip. A set of smart casual clothes is also advisable for your time in Nairobi.

Equipment Checklist

Additional Items: • Sleeping bag and liner (Seasonally appropriate) Documents: • Flight info (required) (Printouts of e-tickets may be required at the border) • Insurance info (required) (With photocopies) • Passport (required) (With photocopies) • Required visas or vaccination certificates (required) (With photocopies) • Vouchers and pre-departure information (required) Essentials: • Binoculars (optional) • Camera (With extra memory cards and batteries) • Cash, credit and debit cards • Day pack (Used for daily excursions or short overnights) • Ear plugs • First-aid kit (should contain lip balm with sunscreen, sunscreen, whistle, Aspirin, Ibuprofen, bandaids/plasters, tape, anti-histamines, antibacterial gel/wipes, antiseptic cream, Imodium or similar tablets for mild cases of diarrhea, rehydration powder, water purification tablets or drops, insect repellent, sewing kit, extra prescription drugs you may be taking) • Flashlight/torch (Headlamps are ideal) • Fleece top/sweater • Footwear • Hat • Locks for bags • Long pants/jeans • Moneybelt • Outlet adapter • Personal entertainment (Reading and writing materials, cards, music player, etc.) • Reusable water bottle • Shirts/t-shirts • Sleepwear • Small travel towel • Sunglasses • Toiletries (Preferably biodegradable) • Watch and alarm clock • Waterproof backpack cover • Windproof rain jacket Extra Camping Items: • Toilet paper (Please note that the campsites do not provide toilet paper, so it is advisable to pack your own.) Warm Weather: • Sandals/flip-flops • Shorts/skirts (Longer shorts/skirts are recommended) • Sun hat/bandana • Swimwear Note: The climate in East Africa varies between the dry and rainy season. Please ensure you bring a windproof rain jacket if you are travelling between April & May, October & November.

  • Day 1Arrive at any time.
    • There are no planned activities until an evening welcome meeting.
    • Arrival Day and Welcome Meeting 1h

      - The adventure begins tonight. Feel free to explore before your welcome meeting, but make sure you’re back in time to meet the group. After introductions, your CEO will review the details of your tour. Please note that normal check-in times apply at our start hotels, but you can usually store your luggage for the day if you arrive early.

    • Hotel Boulevard

      - Hotel Boulevard

    • Meals - No Meal
  • Day 2Journey through the Great Rift Valley on the way to one of the most famous national parks in Africa. Enjoy a late afternoon wildlife safari drive in the hopes of spotting the Big Five.
    • Travel from Nairobi, through the Great Rift Valley on to Kenya's premier wildlife reserve. In the afternoon, arrive in the area and get settled at the safari camp, our base for our time here. Head out for a late afternoon wildlife safari drive with excellent chances of seeing the Big Five — lion, leopard, buffalo, elephant and rhino. The varied wildlife and natural environment come together to provide a spectacular safari experience.
    • Safari vehicle Nairobi Masai Mara 6h 386 KM

      - Get a better view and take better snapshots aboard this off-road ride.

    • Masai Mara Wildlife Safari Drive Masai Mara

      - Masai Mara is one of the world’s top safari destinations, known for its abundance of big cats – cheetahs, leopards, and lions – as well as the two million wildebeest, Thomson’s gazelles, and zebra that migrate annually across the vast grasslands in search of water. Set off on safari with our driver/guide and keep your eyes and ears peeled for movement and memories. Watch elephants and giraffe grazing, photograph zebras and wildebeest, and with a little luck, you'll even spot animals feasting on a recent kill.

    • Kenia Campsite

      - Kenia Campsite

    • Meals - BREAKFAST ,LUNCH ,DINNER
  • Day 3Enjoy an early wildlife safari drive when animals are most active. Opt to visit a Masai village, learn to dance like a warrior, stop in the manyatta (family compound) and learn about this nomadic culture.
    • Masai Mara Wildlife Safari Drive Masai Mara

      - Masai Mara is one of the world’s top safari destinations, known for its abundance of big cats – cheetahs, leopards, and lions – as well as the two million wildebeest, Thomson’s gazelles, and zebra that migrate annually across the vast grasslands in search of water. Set off on safari with our driver/guide and keep your eyes and ears peeled for movement and memories. Watch elephants and giraffe grazing, photograph zebras and wildebeest, and with a little luck, you'll even spot animals feasting on a recent kill.

    • Masai Mara

      - Explore the area with some free time.

    • Kenia Campsite

      - Kenia Campsite

    • Meals - BREAKFAST ,LUNCH ,DINNER
  • Day 4Enjoy one last safari drive in the Masai Mara National Reserve before departing for Nairobi, where the tour ends upon arrival.
    • Breathe in the fresh morning air, stretch and enjoy the African sun as it rises over the savannah of the "Mara". Visit a watering hole while on a morning safari drive, a perfect time and place for wildlife photography. Visit the G for Good supported Ubuntu Cafe for lunch, before heading back to Nairobi, where the tour ends on arrival in the late afternoon.
    • Safari vehicle Masai Mara Nairobi 7h 8h 285 KM

      - Get a better view and take better snapshots aboard this off-road ride.

    • Masai Mara Wildlife Safari Drive Masai Mara

      - Masai Mara is one of the world’s top safari destinations, known for its abundance of big cats – cheetahs, leopards, and lions – as well as the two million wildebeest, Thomson’s gazelles, and zebra that migrate annually across the vast grasslands in search of water. Set off on safari with our driver/guide and keep your eyes and ears peeled for movement and memories. Watch elephants and giraffe grazing, photograph zebras and wildebeest, and with a little luck, you'll even spot animals feasting on a recent kill.

    • Café Ubuntu Maai Mahiu Maai Mahiu

      - In the rural settlement of Maai Mahiu is the very special G Adventures for Good supported project, Ubuntu Café. A true social enterprise in the heart of Kenya, this initiative empowers the community, creating over 400 sustainable local jobs for mothers of children with disabilities, and supporting pediatric health and education programs in the region. Sit down to a delicious, organic farm-to-table lunch.

    • Meals - BREAKFAST ,LUNCH

Inclusions

  • G Adventures for Good: Café Ubuntu

  • Maai Mahiu

  • Masai Mara National Reserve entrance and wildlife safari drives

  • Safari camping experience

  • All transport between destinations and to/from included activities

  • Overseas Medical Insurance for the duration of the tour (Sum of US$ 2,50,000 covered).-Products to confirm the amount.

  • Meals as mentioned in the itinerary.

Exclusions

  • International Air ticket.
  • Airport Taxes.
  • Visas.
  • Arrival and departure airport transfers (Incase not a part of the package).
  • Meals other than specified in the itinerary.
  • Porterage and tips.
  • Any item of personal nature such as Laundry, tips, shopping,telephone bills etc.
  • Any other item not mentioned in the 'Holiday Price Includes' head
  • Goods and Services Tax of 5%.

Price - Valid till 29 Dec 2020

Date Twin Sharing Accommodation
Wed,26 Dec - Sat,29 Dec ₹ 87,852
Thu,22 Nov - Sun,25 Nov ₹ 87,852
Tue,04 Sep - Fri,07 Sep ₹ 95,432
Tue,29 Jan - Fri,01 Feb ₹ 87,852
Tue,19 Feb - Fri,22 Feb ₹ 95,432
Tue,19 Mar - Fri,22 Mar ₹ 87,852
Tue,09 Apr - Fri,12 Apr ₹ 87,852
Tue,07 May - Fri,10 May ₹ 87,852
Thu,27 Jun - Sun,30 Jun ₹ 95,432
Thu,25 Jul - Sun,28 Jul ₹ 1,03,012
Thu,29 Aug - Sun,01 Sep ₹ 1,03,012
Thu,19 Sep - Sun,22 Sep ₹ 95,432
Tue,29 Oct - Fri,01 Nov ₹ 95,432
Thu,07 Nov - Sun,10 Nov ₹ 87,852
Tue,31 Dec - Fri,03 Jan ₹ 87,852
Thu,04 Oct - Sun,07 Oct ₹ 95,432
Thu,16 Jan - Sun,19 Jan ₹ 87,852
Tue,18 Feb - Fri,21 Feb ₹ 87,852
Tue,31 Mar - Fri,03 Apr ₹ 87,852
Tue,21 Apr - Fri,24 Apr ₹ 87,852
Tue,26 May - Fri,29 May ₹ 87,852
Tue,30 Jun - Fri,03 Jul ₹ 87,852
Thu,30 Jul - Sun,02 Aug ₹ 87,852
Sat,22 Aug - Tue,25 Aug ₹ 87,852
Thu,10 Sep - Sun,13 Sep ₹ 87,852
Thu,22 Oct - Sun,25 Oct ₹ 87,852
Thu,26 Nov - Sun,29 Nov ₹ 87,852
Thu,24 Dec - Sun,27 Dec ₹ 87,852

Accommodation

Accommodation :

Simple hotel (1 nt), permanent tented camp (2 nts).

Joining Hotel :

For details of your joining hotel please refer to your tour voucher, G Account, the G Adventures App or contact your travel agent.

Joining Instructions :

If you have not arranged an arrival transfer please make your way to the joining hotel. Jomo Kenyatta International Airport is about 20 km from downtown and your hotel. There are a variety of ways to get into the city. The dedicated airport bus takes about 40min at USD 5, however an airport taxi is recommended. This can be booked either inside the airport at an 'information desk' or outside of the terminal. The price is approximately USD 20. If you have paid in advance for an arrival transfer, a G Adventures representative will be at the airport to meet you. If for any reason you are not met at the airport, please call our local support line. If you are unable to make contact for whatever reason, please make your way to the joining point hotel via taxi. Please note that Day 1 is an arrival day and no activities have been planned for that day other then your welcome meeting in the evening, so you can arrive at any time. A G Adventures Representative will organize a short meeting soon after arrival, during which you will meet other tour participants and receive information about general and specific aspects of the trip. A welcome note will be left for you in the hotel so you have all the necessary information regarding the meeting time. If you arrive late, s/he will leave you a message detailing what time and where you should meet the next morning.

Travel Tips

  • Highlights

    Explore the Masai Mara National Reserve, view diverse wildlife in search of the Big Five, spend two nights in a safari camp

  • Dossier Disclaimer

    The information in this trip details document has been compiled with care and is provided in good faith. However it is subject to change, and does not form part of the contract between the client and the operator. The itinerary featured is correct at time of printing. It may differ slightly to the one in the brochure. Occasionally our itineraries change as we make improvements that stem from past travellers, comments and our own research. Sometimes it can be a small change like adding an extra meal along the itinerary. Sometimes the change may result in us altering the tour for the coming year. Ultimately, our goal is to provide you with the most rewarding experience. Please note that our brochure is usually released in November each year. If you have booked from the previous brochure you may find there have been some changes to the itinerary. VERY IMPORTANT: Please ensure that you print a final copy of your Trip Details to review a couple of days prior to travel, in case there have been changes that affect your plans.

  • Itinerary Disclaimer

    While it is our intention to adhere to the route described below, there is a certain amount of flexibility built into the itinerary and on occasion it may be necessary, or desirable to make alterations. The itinerary is brief, as we never know exactly where our journey will take us. Due to our style of travel and the regions we visit, travel can be unpredictable. The Trip Details document is a general guide to the tour and region and any mention of specific destinations or wildlife is by no means a guarantee that they will be visited or encountered. Aboard expedition trips visits to research stations depend on final permission. Additionally, any travel times listed are approximations only and subject to vary due to local circumstances.

  • Group Leader Description

    Throughout the entire 4-day camping safari in Kenya, you will be accompanied on your trip by a G Adventures Chief Experience Officer (CEO). To round out the team, you will be joined by an expert driver/guide, and a camp cook. The Chief Experience Officer (CEO) will be the group manager and leader. He/she organizes the trip, and will be there to assist you when needed. Your leader may be from East Africa, or another country outside of the region, and will have a general knowledge base of the region and wildlife. He/she will take care of the small things so you can concentrate on enjoying your adventure. Your driver/guide is skilled and experienced driver and a certified safari guide, and is an integral part of the team. As well, your cook will prepare the camp meals and add some further local flavour to the trip.

  • Group Size Notes

    Max 7, avg 5. Please note this trip runs often in order to provide maximum flexibility when choosing dates. It's possible your group size will be fairly small.

  • Meals Included

    3 breakfasts, 3 lunches, 2 dinners

  • Meals

    Shopping for food will be done before the trip departs, fresh vegetables and fruit will be bought along the route from supermarkets, local shops and markets. Breakfasts will generally be cereals, if time allows a warm breakfast may be prepared. Lunches will be either en route, in the wildlife park, or in camp, and will be light meals such as sandwiches or salads. All evening meals will be hot and will consist of a variety of continental and local dishes. Meals will be prepared by the crew with assistance from you if you would like to help cook, this is not compulsory. Vegetarian meals and other dietary requirements need to be specified prior to arrival. We do however ask you to wash your own dishes. Please note all bottled drinking water will be at your own expense.

  • Transport

    7-seat 4x4 safari van.

  • About our Transportation

    With sliding windows and a large pop-up roofs, these vans are designed for wildlife viewing. Road conditions can run the full range of conditions from new to very poor. This style of travel is by no means luxurious, but the seats are comfortable and having our own private vehicles allow us the flexibility of making stops when needed, and to stay and watch that crouching lion prepare for an attack. Speed governors set to 80kph are used on all vehicles to ensure a safe driving speed. Please note for your own safety it is mandatory to wear your seat belt at all times when in a vehicle. All G Adventure vehicles are regularly serviced and follow a strict maintenance schedule. However given the long travel days and rough conditions of many of the roads in Africa, vehicles can and do breakdown on occasion. If such situations occur all drivers are trained mechanics and any vehicle issues are rectified as quickly as possible so as to not disrupt your trip. Your patience is requested if the vehicle you are traveling in happens to encounter a mechanical fault.

  • Solo Travellers

    We believe single travellers should not have to pay more to travel so our group trips are designed for shared accommodation and do not involve a single supplement. Single travellers joining group trips are paired in twin or multi-share accommodation with someone of the same sex for the duration of the trip. Some of our Independent trips are designed differently and single travellers on these itineraries must pay the single trip price.

  • My Own Room

    Please note that if you have booked the "My Own Room/Tent" option for this tour, you will receive your own single room/tent for all night stops.

  • About Accommodation

    Camping in Kenya is truly an adventure. You will be able to get off the beaten track to get a first-hand experience of the beautiful wilderness and nature. While camping at the Masai Mara, we stay at a basic permanent, private tented camp. The camp has simple walk-in “safari tents” with single beds & mattresses. There is no electricity for lights or charging batteries. The facilities here are basic, though there are flushing toilets and hot water (when the boiler is working). Despite the challenge that this may pose to some, the experience of being that close to nature, camping under the African stars, and hearing incredible wildlife from your tent is not just gratifying but ultimately an experience of a lifetime.

  • Joining Hotel

    For details of your joining hotel please refer to your tour voucher, G Account, the G Adventures App or contact your travel agent.

  • Joining Instructions

    If you have not arranged an arrival transfer please make your way to the joining hotel. Jomo Kenyatta International Airport is about 20 km from downtown and your hotel. There are a variety of ways to get into the city. The dedicated airport bus takes about 40min at USD 5, however an airport taxi is recommended. This can be booked either inside the airport at an 'information desk' or outside of the terminal. The price is approximately USD 20. If you have paid in advance for an arrival transfer, a G Adventures representative will be at the airport to meet you. If for any reason you are not met at the airport, please call our local support line. If you are unable to make contact for whatever reason, please make your way to the joining point hotel via taxi. Please note that Day 1 is an arrival day and no activities have been planned for that day other then your welcome meeting in the evening, so you can arrive at any time. A G Adventures Representative will organize a short meeting soon after arrival, during which you will meet other tour participants and receive information about general and specific aspects of the trip. A welcome note will be left for you in the hotel so you have all the necessary information regarding the meeting time. If you arrive late, s/he will leave you a message detailing what time and where you should meet the next morning.

  • Arrival Complications

    We don't expect any problems, and nor should you, but if for any reason you are unable to commence your trip as scheduled, as soon as possible please contact your starting point hotel, requesting that you speak to or leave a message for your CEO (if you are not on a group tour please refer to the emergency contact details provided in this dossier). If you are unable to get in touch with your leader, please refer to our emergency contact details. We strongly advise you to pre-purchase your entry visa prior to arrival as queuing for the visa at the airport can cause long delays in clearing customs. This is especially relevant if you have pre-booked an airport transfer. If you have pre-booked an airport transfer, it is necessary to make contact with our representative, who waits with a G Adventures sign outside the secure baggage-retrieval area, within 1.5 hours (90 minutes) of your flight's scheduled arrival time. No refunds will be granted if you fail to make contact with our representative within this reasonable time. After such time, we recommend that you make your own way to the Starting Point hotel, following the Joining Instructions. Your arrival transfer has been arranged based on flight information provided to us. If you receive notification of a flight schedule change outside of 48 hours before your flight is scheduled to arrive, please contact us to advise of your new flight details. Sales offices: From within Australia - 1-300-796-618 From within Canada or the United States - 1-800-465-6500 From within the UK - 0870 999-0144 From anywhere else - +1-416-260-0999 *Important note* If you are advised of the flight schedule change within 48 hours of your scheduled arrival time, please contact the airport transfer operator listed as the emergency contact for your tour which can be found below. We will do our best to rearrange your arrival transfer however we cannot guarantee this. If your arrival transfer does not arrive within 30 minutes after you have exited the arrivals area please take a taxi to your start point hotel.

  • Finishing Point Instructions

    This tour ends upon arrival into Nairobi in the afternoon of Day 4 at around 4:30pm. Though this tour does not include accommodation in Nairobi, you may choose to pre-reserve a room through G Adventures. If you plan to leave on Day 4, please feel free to book onward travel after 9:00pm.

  • What to Take

    You will be on the move, so our advice is to pack as lightly as possible. Your baggage should be clearly labeled and restricted to one soft compact suitcase, sports bag, or backpack, no larger than 30cm(height) x 30cm(width) x 60cm(length), maximum 15kg, plus a daypack. Luggage limits on airlines are strictly enforced and space on vehicles is limited. For our camping style tours you will need to provide your own sleeping bag, small pillow and sleeping sheet (if you would like). We provide the tent and the sleeping pads. It is important to pack clothes for warm days and cool evenings, as well as a warm jacket for early morning wildlife safari drives. Light, quick-drying, practical clothes are advisable for this safari trip. A set of smart casual clothes is also advisable for your time in Nairobi.

  • Checklist

    Additional Items: • Sleeping bag and liner (Seasonally appropriate) Documents: • Flight info (required) (Printouts of e-tickets may be required at the border) • Insurance info (required) (With photocopies) • Passport (required) (With photocopies) • Required visas or vaccination certificates (required) (With photocopies) • Vouchers and pre-departure information (required) Essentials: • Binoculars (optional) • Camera (With extra memory cards and batteries) • Cash, credit and debit cards • Day pack (Used for daily excursions or short overnights) • Ear plugs • First-aid kit (should contain lip balm with sunscreen, sunscreen, whistle, Aspirin, Ibuprofen, bandaids/plasters, tape, anti-histamines, antibacterial gel/wipes, antiseptic cream, Imodium or similar tablets for mild cases of diarrhea, rehydration powder, water purification tablets or drops, insect repellent, sewing kit, extra prescription drugs you may be taking) • Flashlight/torch (Headlamps are ideal) • Fleece top/sweater • Footwear • Hat • Locks for bags • Long pants/jeans • Moneybelt • Outlet adapter • Personal entertainment (Reading and writing materials, cards, music player, etc.) • Reusable water bottle • Shirts/t-shirts • Sleepwear • Small travel towel • Sunglasses • Toiletries (Preferably biodegradable) • Watch and alarm clock • Waterproof backpack cover • Windproof rain jacket Extra Camping Items: • Toilet paper (Please note that the campsites do not provide toilet paper, so it is advisable to pack your own.) Warm Weather: • Sandals/flip-flops • Shorts/skirts (Longer shorts/skirts are recommended) • Sun hat/bandana • Swimwear Note: The climate in East Africa varies between the dry and rainy season. Please ensure you bring a windproof rain jacket if you are travelling between April & May, October & November.

  • Laundry

    Hand washing of clothes can be done at your campsites, as is has simple facilities for this. We recommend you bring a non polluting/biodegradable soap, as well as a roll of simple string to act as a drying line for your clothes.

  • Visas and Entry Requirements

    All countries require travellers to have a valid passport (with a minimum 6 months validity). The Kenyan Government has introduced an electronic visa process with effect from July 2nd. Travellers wishing to enter Kenya need to visit www.ecitizen.go.ke and follow instructions for processing their electronic visa in advance of their arrival into Kenya. As this measure was introduced with little advance notice, there is a grace period where travellers may continue to apply upon arrival into Kenya for their visa. You can obtain a visa for US$50. Please note that Kenya is now strictly enforcing a "blank pages, condition of entry". All those requiring a visa on arrival must have at least two blank pages available in their passports. Failure to meet this requirement could mean that entry will be refused. This information is accurate at the time of writing. Though as fees and policies can change, we highly recommend that you contact your local embassy or consulate for the most up-to-date visa requirements, or see your travel agent. It is your responsibility to have the correct travel documentation. East Africa Tourist Visa An East Africa Tourist Visa allows the holder to move freely between Kenya, Rwanda and Uganda with only one Visa, and is valid for a period of 90 days. It also acts as a multiple entry Visa, so if you leave any of the above countries, you do not need a new Visa to re-enter (provided it is within the 90 day validity period). These need to be applied for in advance, and you should contact the foreign Embassy (of the country you will be entering through) for more details. The cost is 100USD. Please see below for more information: http://www.visiteastafrica.org/travel-guide/visa-information IMPORTANT NOTE It may be required to show a Yellow Fever certificate upon entering the country. Please check in with your local consulate and health expert for advice on Yellow Fever and other inoculations required for this area.

  • Detailed Trip Notes

    REGIONAL INFORMATION Climate There are generally two rainy seasons - the short and the long rains. The short rains normally occur from late October through November, and the long rains from late March through to early June. A good time to visit is between late June and October when the rains have finished and the air is coolest. Alternatively, from late December to February or early March is another good time to visit, just after the short rains, but before the long rains; this is the warmest time of the year. The highest season for travellers into the region is in January and February, when the hot, dry weather is generally considered to be the most pleasant. During the rainy season it can be deceptively cold at times and evenings can be cool year round, so ensure you have adequate warm clothing such a a fleece or warm sweater. Electricity The electric current in Kenya operates on 220 volts. Electric plugs types come in at least four sizes and vary throughout the country, however, the two rounded pin standard plug is acceptable in most parts of the country. 3 pin square plugs are most common. Language The official languages are Swahili and English. There are also numerous dialects spoken throughout. KENYA - Official Statistics Full country name: Republic of Kenya (Jamhuri Ya Kenya) Area: 580,367 km2 Population: 34,256,000-July 2005 est. (31,138,735- 2002 Census) Capital city: Nairobi People: 22% Kikuyu, 14% Luhya, 13% Luo, 12% Kalenjin, 11% Kamba, 6% Kisii, 6% Meru, 16% other Languages: English, Swahili, indigenous. Religion: 35% Protestant, 30% Roman Catholic, 30% Muslim, 5% Animist Government: Republic (multiparty state) President: Uhuru Kenyatta Major industries: small-scale consumer goods (plastic, furniture, beer, batteries, textiles, flour), agricultural processing, oil refining, chemicals, cement, tourism. Major trading partners: Uganda, Tanzania, UK, Germany, UAE, South Africa INTERESTING FACTS -At 580,367 km2 the country is two and a half times the size of Britain. -The population is over 30 million and has one of the world’s fastest growth rates. -Kenya gained independence in 1963 after 80 years of British rule. -Most Kenyans are subsistence farmers. -Coffee and tea are grown commercially and tourism is also a huge income for the country. The country is still in huge debt though and has few mineral resources and corruption is again a problem. -The country lies on the equator and has good national parks and Mount Kenya the second highest peak in Africa. It also has good beaches and colourful people. Nairobi is the capital and Mombassa the countries port city.

  • Spending Money

    Every traveller is different and therefore spending money requirements will vary. Some travellers may drink more than others while other travellers like to purchase more souvenirs than most. Please consider your own spending habits when it comes to allowing for drinks, shopping and tipping. Please also remember the following specific recommendations when planning your trip.

  • Money Exchange

    The local currency in Kenya is the Kenyan Shilling (KES, or KSH). Shillings can be obtained locally by changing foreign currency or by using ATMs (where available) which will disperse local currency. Your CEO will inform you where you can change money throughout the tour and approximately how much money you will need for each country. The easiest foreign currency to exchange for locally for any of the local currencies is the $US; however the British Pound and Euro may also be exchanged as well. Please note that due to past problems with forgery, $US notes that are older than year 2006 are not accepted in Africa. Large note ($US 50, $US 100 etc) can be difficult to change in some places, but will gain you the best exchange rate. If you plan to rely on cash, please bring foreign currency (Euro, Pound, USD) with you, as it is often expensive to buy these currencies locally. And in more rural areas, it is often not likely. If you plan to buy your visas at borders, you will need to bring $USD cash to pay for these visas. Please note you cannot use the local currency or any other currency to buy these visas- they must be purchased in USD. Please do not bring Travellers’ cheques toAfrica. They are difficult if not impossible to exchange in many places. Visa/Plus system cards are the most widely accepted debit cards. it is harder to find machines Mastercard/Cirrus cards. We highly recommend that if you hold a Mastercard, you obtain a Visa card prior to departure and travel with both. This is also useful should somethingunforeseen happen to one of your cards during your travels. While there are many ATMs in the major centres, there are no guarantees that your credit or debit cards will actually work in Africa. Check with your bank. Credit cards can be used in major cities and towns ONLY but please do not rely on them as a method of payment because they are generally not widely accepted. You should be aware that to purchase products or services on a credit card a fee of 5%-10% usually applies. The majority of our optional activities can also be paid by credit card. Your CEO will advise on these. Please note that in many areas there may be occasional power-outages, where there will be no electricity for hours at a time. In addition, ATMs outside of larger centers often run out of cash or can be out of order unexpectedly. These factors could affect your ability to access money from ATMs. As such, please do not rely on credit or debit cards as your only source of money. A combination of foreign currency and debit/credit cards for cash advances is best. Always take more rather than less, as you don't want to spoil the trip by constantly feeling short of funds. As currency exchange rates can fluctuate often we ask that you refer to the following website for daily exchange rates: www.xe.com.

  • Emergency Fund

    Please also make sure you have access to at least an additional USD $200 (or equivalent) as an 'emergency' fund, to be used when circumstances outside our control (ex. a natural disaster) require a change to our planned route. This is a rare occurrence!

  • Departure Tax

    USD40, usually included in most international air tickets

  • Tipping

    Tipping is an expected, though not compulsory, component of your tour program. The gesture serves as an expression of appreciation for exceptional service, and amounts given are up to your discretion. Tipping is one of the most direct ways that you can have a positive economic impact within the African community. Although it may not be customary for you, it is an important source of income for those in the tourism industry. Giving a tip should be a seen as a formal 'thank you', and the action should in no way be awkward. The best method of tipping someone that has served the whole group is to plan in advance, and not rush when it comes to saying goodbye. A suggestion would be for each group member to contribute anonymously by putting their tip into an envelope. This often works the best and the group should gather to present the gift to the recipient(s), offering their thanks and showing their appreciation. This method brings the action out into the open, allowing for a friendly and appreciative interaction between the group and the recipient(s). You may use the following as a guideline, all given in a per person format: CEO: $5 USD (per day) Driver: $5 USD (per day) Supply crew: $2-5 USD (per day) Local guides: $1 USD (per couple of hours) Restaurant/café servers: 10% of the cost of the bill

  • Optional Activities

    Please see the itinerary for information on optional activities, descriptions and estimated pricing.

  • Health

    We recommend you contact your family physician, or your local travel clinic for the most up-to-date health information at least one month before departure. Travellers should also carry a basic first-aid kit and hand sanitizers/antibacterial wipes on their travels. Medical facilities are basic throughout these countries. For your own safety, we strongly recommend that you advise your tour leader of any medical condition that may affect you while travelling with the group. Your tour leader will be able to inform you of local health advisories (e.g. drinking water quality). Please ensure you have all the inoculations recommended by your doctor.     Yellow Fever Certificate Note: (Updated: May 2017)   It is compulsory to show a valid Yellow Fever Certificate if you are travelling to the following G Adventures-visited countries from a Yellow Fever endemic country: -           Botswana -          Ethiopia -          Kenya -          Madagascar -          Malawi -          Mozambique -          Namibia -          Rwanda -          South Africa -          Swaziland -          Uganda -          Zambia -          Zimbabwe   For some of these countries, proof of Yellow Fever vaccination is also required for passengers who have travelled more than 12 hours through the airport of an endemic country. If other countries not endemic to Yellow Fever have been visited after visiting an endemic country, then a Yellow Fever certificate may still be required on entry. Please check country-specific regulations before your departure.     Malaria Malaria is a mosquito-borne disease that is present in some regions in Africa. Risk of malaria can increase during periods of heavy rain, during the rainy seasons, and in densely populated areas of Southern & East Africa. To prevent malaria, we recommend speaking to your doctor about taking preventative medication (prophylaxis), combined with regular use of insect repellent spray/cream. Please check updated travel health advisories specific to malaria before your departure.

  • Safety and Security

    Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure. We strongly recommend the use of a neck wallet or money belt while travelling, for the safe keeping of your passport, air tickets, travellers' cheques, cash and other valuable items. Leave your valuable jewellery at home - you won't need it while travelling. Many of the hotels we use have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. When travelling on a group trip, please note that your CEO has the authority to amend or cancel any part of the trip itinerary if it is deemed necessary due to safety concerns. Your CEO will accompany you on all included activities. During your trip you will have some free time to pursue your own interests, relax and take it easy or explore at your leisure. While your CEO will assist you with options available in a given location please note that any optional activities you undertake are not part of your itinerary, and we offer no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgment when selecting an activity in your free time. Although the cities visited on tour are generally safe during the day, there can be risks to wandering throughout any major city at night. It is our recommendation to stay in small groups and to take taxis to and from restaurants, or during night time excursions. Protests and Demonstrations- Protests and demonstrations, even those that are well intended, have the potential to turn violent with no warning. Counter protests can also turn violent. Action by security forces to disperse demonstrators and protesters may occur at any time. If you are in an area where demonstrators or protesters are gathering, avoid the temptation of staying for a good photo opportunity and leave the area immediately. Water based activities have an element of danger and excitement built into them. We recommend only participating in water based activities when accompanied by a guide(s). We make every reasonable effort to ensure the fun and adventurous element of any water based activities (in countries with varying degrees of operating standards) have a balanced approach to safety. It is our policy not to allow our CEOs to make arrangements on your behalf for water based activities that are not accompanied by guide(s). Swimming, including snorkeling, is always at your own risk. We take all prudent measures in relation to your safety. For ways to further enhance your personal safety while traveling, please visit: www.gadventures.com/travel-resources/safety/

  • Trip Specific Safety

    Nairobi -Always leave your passport (It’s better to carry a photocopy of it instead), traveller’s cheques, flight tickets and money that you won’t be using in the safe deposit in your hotel room/reception. This is free of charge to G Adventures Adventure clients. -Remember that like in any other city, you should never leave your bags unattended, nor flaunt jewellery, cameras etc -Please don’t wander through the city at night. Stick to the main streets only during the day, and after sundown, please take a taxi. Taxis can be organised from reception of your hotel. Also, take the address of the hotel with you. -People are generally friendly, but don’t let people take advantage of you, especially the sales people! -Beware of people approaching you on the street with an apparent interest of where you are from, and want to sit down and have a chat with you. These people are most likely con men and try to get money from you in one way or another -People on the street who ask you if you want a safari and have a brochure are often con men, best to avoid these folk. Besides, you’re already on safari! Please refrain from taking photos of police stations, airports, bus stations, immigration are border crossings, army barracks and personnel, or any government building. It is against the law and will result in the minimum of your film and camera being confiscated.

  • Medical Form

    Our small group adventures bring together people of all ages. It is very important you are aware that, as a minimum, an average level of fitness and mobility' is required to undertake our easiest programs. Travellers must be able to walk without the aid of another person, climb 3-4 flights of stairs, step on and off small boats, and carry their own luggage at a minimum. Travellers with a pre-existing medical condition are required to complete a short medical questionnaire, which must be signed by their physician. This is to ensure that travellers have the necessary fitness and mobility to comfortably complete their chosen trip. While our CEOs work hard to ensure that all our travellers are catered for equally, it is not their responsibility to help individuals who cannot complete the day's activities unaided. Please refer to the physical ratings in this Trip Details document for more information. The medical questionnaire can be found online at: www.gadventures.com/medical-form.

  • A Couple of Rules

    Illegal drugs will not be tolerated on any trips. Possessing or using drugs not only contravenes the laws of the land but also puts the rest of the group at risk. Smoking marijuana and opium is a part of local culture in some parts of the world but is not acceptable for our travellers. Our philosophy of travel is one of respect towards everyone we encounter, and in particular the local people who make the world the special place it is. The exploitation of prostitutes is completely contrary to this philosophy. Our CEOs have the right to expel any member of the group if drugs are found in their possession or if they use prostitutes.

  • Travel Insurance

    Travel Insurance: Travel insurance is compulsory in order to participate on any of our trips. When travelling on a group trip, you will not be permitted to join the group until evidence of travel insurance has been sighted by your CEO, who will take note of your insurance details. When selecting a travel insurance policy please bear in mind that all clients must have medical coverage and that we require a minimum coverage of USD 200,000 for repatriation and emergency rescue. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects. If you have credit card insurance we require proof of purchase of the trip (a receipt of credit card statement) with a credit card in your name. Contact your bank for details of their participating insurer, the level of coverage and emergency contact telephone number.

  • Planeterra-The G Adventures Foundation

    The Planeterra Foundation planeterra.org is a Canadian non-profit organization that helps empower local people to develop their communities, conserve their cultures, and create humane and supportive systems for their endeavours. Planeterra provides capacity building and catalyst grants to get community social enterprises off the ground. These businesses address local challenges by providing benefits for indigenous people, empowering marginalized women, and granting disadvantaged youth access to education, employment, and brighter futures. Planeterra also works to ensure these businesses have a thriving customer base by integrating programs into G Adventures’ itineraries globally. G Adventures is Planeterra’s largest corporate donor, covering all operating costs so 100% of your donation will bring opportunity to people in need. Dollar-a-Day Program G Adventures’ Dollar-a-Day Program provides travellers with the opportunity to give back to the people and places visited on our tours by donating one dollar for every day you are on trip. 100% of these donations go directly to support community development projects worldwide that are implemented by Planeterra.

  • Feedback

    After your travels, we want to hear from you! Your feedback information is so important to us that we'll give you 5% off the price of your next G Adventures trip if your feedback is completed on-line within 30 days of finishing your trip. Your tour evaluation will be e-mailed to you 24 hours after the conclusion of your trip. If you do not receive the tour evaluation link in the days after your tour has finished, please drop us a line at customerservice@gadventures.com and we will send it on to you.

  • Newsletter

    Our adventure travel e-newsletter is full of travel news, trip information, interesting stories and contests. To avoid missing out on special offers and updates from G Adventures, subscribe at www.gadventures.com/newsletters/ Stay current on how our company invests in our global community through our foundation – Planeterra. Sign up for Planeterra's monthly news to learn more about how to give back and support the people and places we love to visit.

  • Minimum Age

    You must be 18 to travel unaccompanied on a G Adventures tour. For minors travelling with a guardian over 21 years old, the minimum age is 12.

  • International Flights

    Check-in times and baggage allowances/restrictions vary by airline and can change at any time. For the most up-to-date information for your flight, please contact your airline. We recommend checking in online in advance to avoid potential delays at the airport.

  • Max Pax

    7

  • Group Leader

    Chief Experience Officer (CEO), certified driver/guide.

  • Emergency Contact

    EMERGENCY CONTACT NUMBER :: +9122 61968888

  • Meal Notes

    IMPORTANT NOTE: INDIAN MEALS ARE NOT AVAILABLE ON TOUR

  • Visas
    • We can help you get your VISA. If you need help or any additional information, please get in touch with us
  • Important Notes
    • 1. MIGRATION Tanzania and Kenya The Seronera Plains, which lie in the southeast of the National Park and extend into the western Ngorongoro Conservation Area, form the main ungulate calving grounds of the Serengeti. The wildebeest typically disperse into the Seronera plains during the short rains, which fall in late November or early December, before calving in January, and staying put until the end of the long rains from January to early May. Towards the end of April the wildebeest start to congregate on the southern plains in the preparation for the 800km northward migration. The major obstacle faced by the wildebeest on this migration is the crossing for the Grumeti River through the western corridor, which typically occurs from June into early July. From July to October, the ungulates disperse again, with about half of them crossing the Mara River into Kenya’s Masai Mara National Reserve and the remainder spreading out through the northern and western Serengeti. By late October the animals have generally started to plod back southward to the Seronera Plains, to arrive there in late November when the cycle starts all over again. 2. TRAVEL DAYS This is not a physically demanding journey; however, travelling can be difficult, as long drives and poor road conditions are the rule as opposed to the exception in Kenya. A safari is about travelling to see animals, so we travel to the Masai Mara Game Reserve, and once there, we spend the majority of the time viewing wildlife while driving in the park. This translates to a lot of driving. Despite this, the diversity and scenery of the Kenyan landscape, the local culture and abundant wildlife are all well worth the experience. 3. YELLOW FEVER It may be required to show a Yellow Fever certificate upon entering the country visited. Please check in with your local health expert for advice on Yellow Fever and other inoculations required for this area. 4. LUGGAGE COMPLICATIONS It occasionally happens that luggage on international flights into Nairobi does not arrive, especially with, but not exclusive to, major airlines out of London-Heathrow or Schiphol (Amsterdam). Please be aware that this may happen, especially if you have a tight connection in either of these centres, are flying with different airlines with a connection, have a last minute flight change or re-route, or fly from or connect through another African centre. Please be prepared and keep all important documentation and valuables on your person. As well we recommend a change of clothes in your hand luggage. If unfortunately this does happen, and your luggage does not arrive, you should be entitled to a limited initial compensation from your airline. In Nairobi, the arrival of lost luggage normally takes between 48 and 72 hours after the initial plane’s arrival. The airlines technically should be responsible to forward your luggage to you, to your hotel or elsewhere in Kenya. You may find that your tour will begin, and you still have not received your luggage. Considering that the customer service standards in Kenya are different from home, and that we find that the airlines are not always pro-active in helping luggage in its care be reunited with its owner, it is recommended that you purchase locally a any items that you need, and start the tour without our luggage. You may hire someone locally through G Adventures to persist with the your airline to retrieve your luggage, or just may of course just follow it up upon your return to Nairobi. Because of the short nature of this tour, it may not make sense to try to have the luggage shuttled to the wildlife park. Please note that any costs that you may incur for luggage retrieval or sending luggage are not the responsibility of G Adventures, though we will always strive to assist you in any way possible. You should always keep all receipts and documentation, and contact your airline or insurance provider for reimbursement. 5. FLYING THROUGH LONDON-HEATHROW TO EAST AFRICA? Please note that regardless of the rules in other centers, travelers flying from or connecting in London-Heathrow are currently only permitted one carry on piece of luggage and one small personal bag (purse, laptop-size bag, briefcase). The allowance of this secondary bag though is up to your particular airline and their regulations, and these regulations. This policy is in place as of the time of writing, and local rules and regulations may indeed change. It is thus avisable to contact your airline directly for the most up-to-date information. 6. CAMPING SERVICE The idea of camping in Africa can be a daunting one. For those not accustomed to ‘roughing it’ for a few days we offer a full camping service. All your meals are prepared and served and the washing up is done by G Adventures staff. This leaves you with more time to enjoy your surroundings and is ideal for first-time campers who may be worried about the challenges such a trip can entail. When camping we are exposed to the elements, and whilst there are times when the weather is fine and temperatures are pleasant, there may be days when it is foggy, rainy and cool. In certain locations there may also be a number of bugs. These factors, however, should be seen as minor downsides to a camping experience which will allow you to get up close to the beautiful nature that Africa has to offer. All camping equipment (with the exception of your sleeping bag and pillow) is supplied. We supply canvas dome tents with built-in mesh insect nets on the doors and windows. Mattresses are also available, which are approximately 4cm thick, warm and comfortable. 7. ELECTRICITY The power supply in Kenya is nominally 240VAC, 50hz. Variable voltage, spikes and sporadic, unexpected, unscheduled power cuts of varying duration can be expected.
    • Itinerary descriptions are guaranteed with the exception of unforeseen conditions which include, but are not limited to, road closures due to weather, acts of God, safety concerns, changes to highway legal restrictions, and acts by third parties beyond the control of Service Provider.
    • There is no refund for any non-utilization of any services.
    • All holiday prices are subject to Goods and Services Tax of 5% payable to Govt of India.
    • At this point of time no services are confirmed and the same is subject to availability.
    • Request for an early hotel check in or late checkout is at the discretion of the accommodation unless pre-booked and pre-paid in advance.
    • All payment to be made strictly by cheque / Demand Draft / Direct bank transfer in favour of 'COX AND KINGS LIMITED'.----Kindly mention the name on which the cheque should be drawn.

Terms & Conditions

TERMS & CONDITIONS FOR BOOKING ADVENTURES TOUR

Thank you for booking Adventures tour with Trip360, a brand of Cox & Kings Limited.

DEFINITION:


  1. "You" means the person/s in whose name and / or whose behalf the booking is made. Alternatively, the reference may be made in the third person as "tour participant" / "they" / "Client" / "them" / "his" / "her".
  2. "We" / "Us" / "Company" means Trip360.
  3. "Infant" / "Child" mean respectively a person below the age of two years and a person more than the age of two and below the age of twelve years.
  4. "Contractor" / "Supplier" means supplier of any infrastructural facility and shall include hotel managements, airlines, caterers, restaurants, places of entertainment like adventure sports, theme parks, museums, art galleries shipping company, railway, ferry, cruise, coach etc. who are to provide the services to the Clients.
  5. "Activity" shall mean any adventure activity such as but not limited to excursion, snorkelling, diving, camping, kayaking etc that may form a Tour or a part of the Tour or may be purchased on a standalone basis forming an entire Tour based on the Activity.
  6. "Tour cost " means the tour cost and including the Activity cost mentioned in the applicable price grid / brochures / online and other payments such as taxes, surcharges etc payable by the Clients to the Company.
  7. "Brochure" means printed brochure, website, itinerary, leaflets, booklet, price grid.
  8. "Website" means www.trip360.com
  9. "Web pages" means pages on the website
  10. "Cancellation Policy" means and includes all the cancellation charges levied by the Company from time to time, third party cancellation charges etc. as more particularly described herein below or any other documents.
  11. "Visa Cancellation Policy" means and includes all the cancellation charges levied by consulate which also includes visa fees and any supplementary charges like visa facilitation charges, courier fees, SMS charges, urgent fees charged by the consulate in addition to the administrative fees charged by the Company.
  12. "Visa" means a Certificate issued or a stamp marked (on the applicant's passport) by the immigration authorities of a country to indicate that the applicant's credentials have been verified and he or she has been granted permission to enter the country for a temporary stay within a specified period.
    (Note: The Company does not have any role to play for issuance / rejection of Visa other than being a mere facilitator)
  13. "Jurisdiction" means the geographical area over which a court or government body has the power and right to exercise authority. Parties hereto agree to confer exclusive Jurisdiction to Mumbai Courts / Forums.
  14. "Terms and Conditions" means these terms and conditions and can include the How to Book Rules, Booking Form, Web Pages, Brochure, Price Grid, Itinerary, Promotion Booklet, Medical Declaration (where applicable) and other documents as may be notified from time to time and including the terms and conditions set out in the Annexure(s) related to the diving, motorbike, kayak, liveaboard Activity.

    Trip360 introduce adventure travel products offering various adventures as a tour package or a part of tour package booked under Trip360 and / or Activities booked as an add-on in other tour packages/travel products of Cox and Kings Ltd or its partners or as a standalone services to people who are interested in adventure tourism involving both challenge and pleasure. In cases wherein you have booked Activities as an add-on in other tour packages/travel products of Cox and Kings Ltd or its partners, the Term and Conditions contained herein shall specifically apply to such Activities in addition to the terms and conditions of the respective tour package/travel product that you have booked with Cox and Kings Ltd or its partners.
    These Terms and Conditions apply to the travel Tours, Activities and/or services you have booked with or purchased from Trip360 for Adventure Tours and govern the contractual relationship between you and Trip360 with respect to any such travel Tours, Activities and/or services (hereinafter, the " Tour / s" or "Tour Package"). Please read these Terms carefully, as by booking any Adventure Tour of Trip360, or by travelling on a adventures Tour, you acknowledge that you: i) have read and understand these Terms and Conditions, along with the Additional Terms and Conditions and ii) indicate your express acceptance of and agree to be bound by these Terms and Conditions. If you have confirmed a booking on any Tours with more than one person named and booked on such booking, you shall be deemed to have accepted these Terms and Conditions (the "Terms") assuming full responsibility on behalf of all persons named in the booking (including minors and those under a disability) and travelling on or otherwise participating in any Tours and by such travel or participation all persons named in the Booking Form indicate their assent to these Terms and Conditions. These Terms and Conditions constitute the entire agreement between you (and your companions) and Trip360 with respect to the subject matter thereof and supersedes all prior agreements, representations and understandings of the parties, written or oral.

BROCHURE / WEBSITE INFORMATION - DISCLAIMERS:
We take reasonable care in preparing the brochure, price grid, web pages and other documents and in describing the services therein. However, we are not liable for any typographical / printing errors.
Furthermore, brochures may be printed several months in advance and the description of the services mentioned in the Brochure are normally available and as accurate as possible and content MAY not always be fully updated as on date of your booking. We therefore ask you to confirm the current information by contacting us. Circumstances beyond our control like major road works, traffic congestions, weather conditions, fairs, festivals, sport events, political / religious gatherings, strikes, change of management / closure of hotels / restaurants, over booking of hotels / flights, cancellation / re-routing of flights or railways, closure of / restricted entry at a place of sight seeing may result in changes in the Tour services / itineraries. Therefore, we reserve our absolute right to alter, amend, change or modify the Tour Package, Itineraries, Tour Schedule, Travel Plan, Tour arrangements and sightseeing mentioned in the Brochure. Where we may know of these changes sufficiently in advance we may notify you. There are also very big fairs and exhibitions and events lasting up to 2 weeks or even more, where all the hotels and/or other third party suppliers are fully booked several years ahead. In such cases, the applicable cancellation charges levied by third party suppliers such as hotels, cruises, airlines etc are 100%, which are applicable and payable by you. Every effort is made to avoid such dates, but in the few instances where it is unavoidable, it may be necessary to stay in hotels in other cities (This would be advised at the time of booking). We request your co-operation where such changes are made. No complaints or grievances in this regard would be entertained either during the Tour or after the Tour has concluded.
Photos of adventures / meals / hotel rooms / transportation / sightseeing / properties published in the Brochure are only for reference and may differ from the actual adventure / meal served / sights etc. distance, exchange rate, Visa regulations and temperatures etc. mentioned in the Brochure are approximate or may vary. In case the alternate arrangements made are materially superior as compared to the ones described in the Brochure, we reserve the right to charge extra for the same anytime.

As mentioned earlier, if you book any third party products through us or have included our services/itineraries as an add on to other tour packages/travel products of Cox and Kings Ltd or its partners or as standalone products their terms and conditions for their portion of the services/itineraries shall be applicable to you without any dilution. We do not take any responsibility / liability of third party and their products and cannot give any assurance or warranty regarding contents, quality or safety of the product in any way, nor would we be liable / responsible in any manner whatsoever for any deficiency, loss, damage or injury sustained by you as a result of availing such products and services.

ELIGIBILITY
All nationals eligible to travel on Trip360 Tours must have necessary travel permits, visas, medical insurance and other travel documents, which may be required for the purpose of the Tour. In case of Tours to international destinations a passport valid for at least 6 months from the date of return of the scheduled Tour is applicable. Additionally, travel to certain countries would require international certificate of vaccinations which must be provided for travel purposes..

In addition to the Eligibility criteria above, we have additional eligibility criteria for specific Activity that you have chosen. In cases wherein you have chosen more than one Activity as a standalone product or as a part of any particular Tour Package, the eligibility criteria shall be applied separately for each of them and will have to be complied with by You.

THE BOOKING CONTRACT
You are required to be no less than 18 years of age to book a tour. Further note, you agree to provide full, complete, valid and accurate information as requested by Trip360 to confirm such booking. While confirming a booking on any Tours/Activity, with more than one person named and booked on such booking, you represent and warrant to Trip360 that:

  1. you have the requisite consents and authority to make such booking on behalf of all other persons named on the Booking Form, and have communicated all necessary information to the persons in order for them to give free and fully informed authorization to you to do so;
  2. the information that you are providing regarding all persons is complete and accurate and you have obtained all necessary consents and permissions to share such information with Trip360 for the purposes of completing the booking; and
  3. you will inform all the persons of the applicability of these Terms and Conditions to the booking and their relationship with Trip360.
  4. you accept the possible risks inherent to the Tour/Activity at your own volition.
  5. you understand that participating in such activities may require you to sign a waiver and other forms of Trip 360 and/or from third party suppliers.
  6. you must adhere to the restrictions imposed by the third party supplier. In case of day to day routing, final decisions on conducting a activity as per the itinerary rests on trip leaders, guides, instructors or local staff present and they must be strictly adhered to at all times. These decisions are based on multiple factors such as weather, logistics and guest capabilities to handle the activity. These guides are trained and experienced professionals; their decision will be final.

At any time before a booking is confirmed, Trip360 reserves the right to increase or decrease Brochure prices of any Tours. Trip360 reserves the right to decline any booking, in their sole discretion.

In case you have booked a Tour online on our Website, then your online acceptance of the Terms and Conditions is required. Hence, you will have to peruse the Terms and Conditions online and "Accept" the terms and conditions set out in the Terms and Conditions, post which we shall send you confirmation e-mail towards your acceptance of the Terms and Conditions forming a valid and legally binding contract between you and us. We shall thereafter share with you the hard copies of the Terms and Conditions which you have accepted online.

FAMILY TOUR REQUIREMENTS

A "Family Unit" shall consist of a group of two or more persons, travelling and booking together, where at least one such person is a child in the care of at least one of the accompanying adults. The ratio of adult to minor (12 to 18 years old) travelling together must be one adult to every two minors. All minor bookings are subject to review and approval by Trip360. If the adult accompanying a minor is not the minor's custodial parent or legal guardian, then a 'Parental Consent Guardianship Form' must be signed (along with other documents provided as requested by Trip360) by the minor's parent or legal guardian.

Trip360 reserves the right to cancel your booking and of any person travelling or purporting to travel on a Family Tour who, in its sole discretion, do not properly constitute a Family Unit in accordance with this section or otherwise do not meet Trip360's requirements of participation in a Family Tour. Each adult on a booking with any minor is joint and severally liable / responsible for the behaviour and wellbeing of all minor(s) on such booking, and expressly accepts these Terms assuming full liability / responsibility on their behalf, including all assumptions of risk and limitations of liability contained herein.

Further note, if the consent of a parent or any other person is required by applicable law, judgment, or decree for such child to travel, the accompanying adult is liable / responsible for securing all such proper consent and ensuring that they and the minor meet all legal requirements to travel on the applicable Family Trip and to enter into and depart from applicable countries and regions. Trip360 will not be liable / responsible for any fees, costs, damages, or losses incurred as a result of any failure on Your part to secure such necessary consents, permits and approvals.


THE HOLIDAY PRICE INCLUDES AND EXCLUDES

Please refer to the relevant section of the Price Grid / Quotation for the Tour Cost / inclusions / exclusions. All services will be as per those specified / confirmed and paid for as per the e-ticket, service voucher and insurance policy. If you avail any service/itinerary from us which is not included in the Tour Package or gets upgraded, then the payment for the same will have to be cleared directly by You. However, in case you avail any service/itinerary directly from third party suppliers at the destination, which is not included in the Tour Package or gets upgraded directly from the third party supplier at the destination, then you will have to directly make payment for the same to the concerned third party supplier.

Please note that porterage, room service, laundry, excess baggage charge, a la carte meals, alcoholic beverages and soft drinks, paid toilets etc. are not included unless specifically mentioned as included in the Itinerary. Such expenses shall be directly paid by You. All personal expenses are excluded.

No refund will be allowed in case of no-shows, except air taxes (excluding fuel surcharge). There will be no refund for unused vouchers / services.

In the event of cancellation / re-scheduling of flight, if hotel rooms and flight seats are available for the subsequent day
or on an alternative schedule, then to the extent possible, you shall be accommodated however this shall not be a matter of right for you and neither an obligation for Trip360.

No refund will be given on commencement of first leg of journey or on partly utilized Tour Package, except air taxes (excluding fuel surcharge).

DOCUMENTATION FOR BOOKING TOURS /BUYING FOREIGN EXCHANGE:

A. For booking tours / buying foreign exchange for International Travel (other than travel to Nepal and Bhutan), following documentation is required:

a. Physically Signed or online acceptance email of booking form by the traveller.

b. Physically Signed or online acceptance email of terms and conditions by the traveller.

c. Physically signed LRS cum Form A2 by the traveller [Only for international travel]

d. Physically signed Understanding of Risk and Waiver Form

e. Signed photocopy of the first 2 pages and last 2 pages of your passport.

f. Valid Visa issued by the country of visit.

g. Air tickets.

h. Cheque / Demand draft has to be in the name of "Trip360 Ltd."

i. A copy of Aadhaar Card of the Traveller.

j. Self Attested Pan Card copy of the traveller

k. In case of minor where PAN Card is not available, the PAN Card details of parent / guardian are required

l. Declaration in Form 60 in case Pax does not have PAN Card,

m. Current Address proof in case if current address is not as per address mentioned on the passport.

B. PAN:

a. For tour booking, copy of PAN card self attested is mandatorily required for any tour where in total tour cost per booking / booking ID exceeds Rs.2 Lacs.

b. For purchase of foreign exchange, copy of PAN card is mandatorily required for purchase of foreign exchange over Rs.50,000/-.

c. In case of minor where PAN Card is not available, the PAN Card details of parent / guardian are required.

d. You will have to provide a declaration in Form 60 in case you do not have PAN Card.

e. Copy of PAN Card / Form 60 is mandatorily required with self attested declaration, if payment of Rs.50,000/- or more is made in cash per booking / booking ID irrespective of the value of tour cost.

C. ADDRESS PROOF:

Please note the following requirements for address proof:

FEATURES

DOCUMENTS
TRANSACTIONS WITH INDIVIDUALS
(Address proof)
  • (i) Passport, (ii) PAN Card, (iii) Voter's Identity Card, (iv) Driving License, (v) Job Card issued by NREGA (vi) Aadhar Card.
  • In case of LOW risk customers, "simplified measures" can be applied which shall be deemed to be "officially valid documents".
  • Identity card with applicant's photograph issued by central/state government departments, statutory / regulatory authorities, public sector undertakings, scheduled commercial banks and public financial institutions.
  • Letter issued by a gazette officer with a duly attested photograph of the person.

Where "simplified measures" are applied for verifying for the limited purpose of proof of address, the following additional documents are deemed to be Officially Valid Documents (OVD):

vii) Utility bill which is not more than two months old of any service providers (electricity, telephone, post paid mobile phone, piped gas, water bill);
viii) Property or municipal tax receipt;
ix) Bank account or Post office savings bank account statement;
x) Pension or family pension payment orders, only if they contain address;
xi) Letter of allotment of accommodation.

If the proof of address You are providing is in the name of some other member of Your family with whom you are living and are closely related, then you would need to provide us such proof of address as mentioned above along with a declaration from the person named in such proof of address stating that You are a relative and are staying with him / her.

If the document of identity produced has an address which is the same as that declared by the prospective Client, the said document may be accepted as valid proof of both identity and address. If different or if a valid photo ID does not have address, then a separate address proof should be submitted.

TRAVEL DOCUMENT
It is entirely your responsibility to hold and carry on tour valid and genuine travel documents including airline tickets, Service Vouchers, your Passport, applicable with necessary Visa/s and Immigration clearance (if applicable), confirmed air tickets, documents confirming insurance to cover risk to life, limb and property for the entire duration of the Tour, medical clearances, inoculation / vaccination certificates, as the case may be, to be able to travel as per the Tour Itinerary or any applicable waivers for any additional adventure tours and services booked which can be substituted according to the document.

YOU ARE RESPONSIBLE FOR YOUR DOCUMENTS AND POSSESSIONS:

You will have to take the risk and responsibility of all your baggage, belongings, currency, valuables, documents and personal effects (collectively 'baggage') at all times during the tour, whether during travel on the airline or during Your stay in hotel or during your travel in coaches, while on excursions or otherwise.

If you forget to carry or if you lose essential travel documents such as passport, visa, tickets etc., you may be compelled to curtail the tour and you may have to incur extra expenses, for which you alone shall be liable / responsible.

In view of what is stated above, please carefully note that:

  1. We shall not be responsible or liable for any loss or damage in respect of your baggage etc. or their contents whether due to theft, accident, negligence or otherwise;
  2. We shall not be responsible / liable for any cancellation, curtailment or extension of your tour compelled by any such loss of baggage etc. and we shall pay no compensation or refund to you;
  3. Some coverage in respect of baggage loss or damage may be provided by insurance.

It is advisable that you do not carry valuables on the tour. However, if you carry any valuables, we recommend that you use all available facilities to keep them secure during your tour. In this regard, some hotels provide Safe Deposit Lockers (which may be charged separately). In case of airlines, we recommend that you declare your valuables to the airline at the time of check-in and pay an additional charge, as may be stipulated by the airline, to make the airlines responsible for valuables. Without such declaration, airlines can invoke limitation of liability protections provided in international conventions and laws.

If your baggage is lost or misplaced at any time during the course of your tour, it is your liability / responsibility to take all appropriate actions to file complaints with the concerned authorities, including police, airline office etc. Please understand that as the Tour Manager is responsible for the whole group of Tour participants, he may not be in a position to escort you to lodge a complaint with the authorities, as it could compromise the convenience and time of the remaining group.
Furthermore, Tour managers / assistants / escorts are assisting the tourists throughout the Tour and are not responsible for tourists' baggage or any kind of personal belongings. On the entire Tour the tourists have to be responsible and carry the baggage on their own. Instructions as well as information of the tour are to be followed in the group tours and the tour manager / Company is not liable / responsible for any instructions overruled by the tourists and / or its consequences.


BOOKING AND ADVANCES

At the time of booking, a non-refundable advance per person per tour is due to Trip360.


PAYMENT AND SCHEDULE

Please find a chart of the payment schedule. Your payment must be accompanied by the following documents.

  • Physically Signed Booking Form (not required in case of online booking)
  • Signed Terms and Conditions (not required in case of online booking)
  • Understanding of Risk and Waiver Form
  • Medical Form
  • Insurance Cover
  • Original passport
  • Parental Consent Guardianship Form in case where the adult accompanying a minor is not the minor's custodial parent or legal guardian,
  • Any liability waiver form as per chosen tour e.g. diving waiver, kayaking waiver, etc.

FOR INTERNATIONAL GROUP TRAVELS

SR NO PAYMENT ITEM AMOUNT IN INR PER PERSON DATE OF PAYMENT
1 Unsecured Reservation Fee Rs.3000/- Immediately upon booking
2 Interest free non-refundable Booking amount (For Europe, Scandinavia, USA, Australia & New Zealand Tours) Rs.40000/- Immediately or within 10 days of booking date
3 Interest free non-refundable Booking amount (For tours to Rest of the World) Rs.30000/- Immediately or within 10 days of booking date
4 Balance Payments (For Europe, Rest of the world) As per the selected tour Before 45 days prior to the from the departure of your tour Euro
5 Balance Payments (For USA, Australia & New Zealand) As per the selected tour Before 60 days from the departure of your tour

FOR INTERNATIONAL FIT TRAVELS

Booking Period Airfare, Visa Fees and Insurance Charges Land Arrangement Advance Payment Land
Arrangement Balance Payment
90 days prior to departure date Charges as applicable to be paid at the time of booking. 10% 20 days Prior to departure
60 days prior to departure date Charges as applicable to be paid at the time of booking. 25% 20 days Prior to departure
45 days prior to departure date Charges as applicable to be paid at the time of booking. 50% 20 days Prior to departure
30 days prior to departure date Charges as applicable to be paid at the time of booking. 75% 20 days Prior to departure
15 days prior to departure date Charges as applicable to be paid at the time of booking. 100% -

FOR TRAVEL WITHIN INDIA

Sr.
No
Payment Item Amount in INR
per person
Date of Payment
1 Interest free non-refundable booking amount Rs. 3000 Immediately upon booking
2 Balance Payments As per the selected tour Within 20 days from the booking date or 30 days before departure date whichever is earlier

Payment Schedule for Airfare Packages (Air Ticket and Land Arrangements):-

Sr.
No.
Payment Item Amount in INR
per person
Date of payment
1 Interest free non- refundable booking amount (for direct flights) Rs. 10000 Immediately upon booking
2 Interest free non- refundable booking amount (for via flights) Rs. 15000 Immediately upon booking
3 Balance Payments As per the selected tour Within 20 days from the booking date or 30 days before departure date whichever is earlier

Note: -

  • The prices quoted are subject to availability at the time of booking and also subject to change.
  • Rate of exchange will be as per the day of payment.
  • Any additional taxes prevalent at the time of booking shall be applicable in addition to the aforesaid payments.
  • The non-refundable advance would be adjusted towards the cost of the tour once the final payment is made.
  • If you cancel the booking after the payment of interest free, non-refundable advance for any reason whatsoever or failure to pay the entire tour cost, the said advance shall stand forfeited.
  • At the time of booking, you need to pay the full amount for your air ticket (inclusive of taxes), visa and insurance. On receipt of the payments into our account, we will start the process of ticket issuance, visa facilitation and insurance and simultaneously book your land arrangements. Please note that air ticket prices are dynamic and are subject to change unless ticketed. Air tickets once issued are governed by amendment and cancellation policy of the respective airlines which may go upto 100% of the total fare payable.
  • In case your visa is rejected or you decide not to proceed with your booking, the visa fees and any supplementary charges like courier fees, our charges, SMS charges, urgent fees charged by the consulate along with our administrative charges is 100% non-refundable.
  • Tours involving Cruises, Coach Tours, Train Tours, Holiday Homes and / or any other third party product will also involve the payment of the advance required by the third party supplier. This additional advance will be confirmed and collected at the time of booking.
  • Packages booked during trade fairs, events or festivals may call for extra charges and immediate cancellation charges which will be informed before proceeding with the booking.

PAYMENT OPTIONS

  1. Online, you can pay by CREDIT CARD / DEBIT CARD / NET BANKING after booking a tour on our Website. However, at the time of making online payment you will be re-directed to the Bank's website and Payment Gateway where your CREDIT CARD / DEBIT CARD / NET BANKING details will be required by the concerned Bank and the Payment Gateway. If part payment has been made by credit card, the balance payment can be made by credit card, debit card, net banking, cheque, demand draft or cash.
  2. You can pay by CHEQUE / DEMAND DRAFT. The cheque / demand draft has to be deposited with any of the Trip 360 Offices. Once the payment is cleared, only then will confirmation be made and the documentation be released. The cancellation policy will apply if the payment is not cleared within the specified time. The cheque / demand draft has to be drawn in favour of "Trip360"
  3. You can pay your TRAVEL AGENT who would pay the Company on your behalf in case the booking has been made by the Travel Agent.
    IMPORTANT: Any payment made to your Travel Agent by you would not constitute payment to the Company until the same is remitted to the account of the Company and cleared.
  4. If you are making a CASH PAYMENT above Rs.50,000/- you would have to submit a copy of your PAN Card to us and an Income Tax declaration.
  5. TCS @1% on the total amount shall be applicable and payable by you in case if you are making cash payment of INR 2 lacs and above.
  6. In case you want to make the FCY payment in cash, then you will have to furnish the receipt of purchase of FCY from authorised dealer.


NOTE:

  • On payment of the booking amount and the documentation amount / full payment, you will receive an acknowledgement for the amount paid.
  • For ONLINE bookings, on our Website via credit card you will be re-directed to your Bank's payment gateway. After successful completion of your online payment, you will be able to view the monies paid under the 'View Transaction' listed on the Website.
  • You will have to pay all bank charges including charges relating to credit card/ debit card / net banking / cheque / demand draft at the applicable rate in addition to the tour cost.
  • The Company reserves the right to decline your booking/s for any Tour or to cancel your booking without assigning any reason.
  • Non Resident Indians (NRI) and Foreign Nationals are required to pay the entire tour cost in the applicable foreign currency for the respective tour in USD/GBP/EURO/AUD/SGD. All cheques / demand drafts should be in favour of "Trip360" and payable at our branch office / PA / Franchisee nearest to you. On payment of the deposit amount, you will receive a receipt and invoice from Cox & Kings (India) Ltd. branch office for the amount paid, within a few days. Your invoice is a confirmation of your booking, however, the same is not valid for traveling on tour.
  • When you make payment to your travel agent, it would not constitute payment to us until the same is remitted to our account.
  • In case of foreign exchange transactions, the prevailing rate of exchange on the date of the transaction would be applicable.
  • In case you want to make either the full cost of the tour package (applicable for NRI/foreign nationals) OR the foreign currency component of tour cost (applicable for Indian Nationals) by foreign currency bank notes, then you will have to furnish the original invoice of Money Changer or Authorised Dealer.

FINAL PAYMENT SCHEDULE/ACCEPTANCE OF BOOKING/CLIENT DETAILS
Tours and Tailor Made Tours:

  • Final Payment: You should refer to the confirmation invoice sent by Trip360 and/or applicable confirmation email for details regarding final payment for any Tours / Activities booked. This final payment has to be made 45 days prior to the tour/Activity. If the booking is accepted within 45 days of the tour departure date basis the destination, the entire tour / Activity cost has to be paid up front. A delay in payment of your tour / activity cost (part payment or full payment) can result in a delay in issuing your air tickets which is necessary to facilitate your visa processing. We may treat such delay as a cancellation of booking by you, which will be subject to the applicable cancellation charges as per the cancellation schedule.
  • We reserve the right to amend the prices published in the Brochure and on the Website to adjust our charges based on various factors including but not limited to currency fluctuations, fuel price rise, travel arrangements, special / high season charge levied by the suppliers, hike in any government taxes or any taxes or visa amounts and / or for any reason etc. before the date of departure. All such increases in price must be paid for in full before your departure.
  • Exceptionally if the booking is accepted by us less than 3 days prior departure date of such tour, then you will have to pay the entire tour / balance cost only by DD / cash / pay order / RTGS on the day of booking. In case you wish to book Tour or Activity at any international destination less than 3 days prior departure date of such Tour/Activity, then you will have to furnish your approved Visa for such destination in order for us to effectuate your booking.
  • If full payment is not received by such due date, Trip360 reserves the right to treat such booking as cancelled and levy applicable cancellation fees as per the cancellation policy. In cases where the tour price, as mentioned in the Price Grid, quoted to you comprises of foreign currency (i.e. Euro, Sterling Pounds, US Dollar etc) and INR component, then payment made by you in INR for the foreign currency component of the Price Grid shall be subject to the rate of exchange ("ROE") prevailing at the date/time of making such payments. Therefore, please be informed that the total price quote stated at the date of booking may vary due to market led currency fluctuations applicable on the date of payment (as per the Payment Schedule). Such fluctuations are not within the control of Trip 360. Trip 360 shall not be held responsible for any variance in the price quoted at the time of booking and the total amount required to be paid as per the payment schedule.
  • Your Details: As a condition to valid confirmation of any booking with Trip360 Tour you must provide all necessary information as requested by Trip360 at the time of booking. If you fail to provide such information prior to 60/45 days before the departure of the selected - Tour, Trip360 reserves the right to treat such booking as cancelled and levy any cancellation fees deemed reasonable by Trip360, in its sole discretion.
  • Credit Card Charges: Trip360 is not liable / responsible for any charges levied or charged by third parties and/or financial institutions as a result of credit card or netbanking or other payment methods in connection with the purchase of Your tour /s and will not refund or return any fees and / or penalties charged by such third parties in connection with payments made by you to Trip360.
  • PAN Card: You will be required to furnish a copy of PAN card, if payment of INR 50000/- or more is made in cash.

CANCELLATION OF A TOUR BY YOU

If circumstances make You cancel Your tour, the cancellation must be intimated to us in writing duly signed by each of the clients seeking cancellation at the Registered office address at Trip360, Turner Morrison Bldg, 16 Bank Street, Fort, Mumbai 400001 and /or email us at customerservice@trip360.com

CANCELLATION SCHEDULE

WHEN A CANCELLATION IS MADE AIRTICKET, INSURANCE AND VISA CANCELLATION CHARGES PER PERSON
Clear 60 working days or more prior to the date of departure of the Tour or for non-payment of the balance Tour cost
  • Cancellation policy of the air ticket as per the fare rules plus applicable administrative charges
  • Third party suppliers cancellation charges
  • 100% of insurance charges
  • 100% of visa fees, consulate fees and any supplementary charges like courier fees, visa facilitation charges, SMS charges, urgent fees charged by the consulate along with Trip360 administrative charges
Booking Amount plus 15% Service tax
Clear 59 to 30 working days prior to the date of departure of the Tour
  • Cancellation policy of the air ticket as per the fare rules plus applicable administrative charges
  • Third party suppliers cancellation charges
  • 100% of insurance charges
  • 100% of visa fees, consulate fees and any supplementary charges like courier fees, visa facilitation charges, SMS charges, urgent fees charged by the consulate along with Trip360 administrative charges
50% of the Tour Cost plus 15% Service tax
Clear 29 to 15 working days prior to the date of departure of the Tou
  • Cancellation policy of the air ticket as per the fare rules plus applicable administrative charges
  • Third party suppliers cancellation charges
  • 100% of insurance charges
  • 100% of visa fees, consulate fees and any supplementary charges like courier fees, visa facilitation charges, SMS charges, urgent fees charged by the consulate along with Trip360 administrative charges
70% of the Tour Cost plus 15% Service tax
Clear 14 to 0 working days prior to the date of departure of the Tour
  • Cancellation policy of the air ticket as per the fare rules plus applicable
  • Third party suppliers cancellation charges administrative charges
  • 100% of insurance charges
  • 100% of visa fees, consulate fees and any supplementary charges like courier fees, visa facilitation charges, SMS charges, urgent fees charged by the consulate along with Trip360 administrative charges
100% of the Tour Cost plus 15% Service tax

Please note:

  1. In case of third party products such as but not limited to Liveaboards, Motorbike and Equipment Rentals, Travel Permits for Machu Picchu and Himalayan Treks, National Parks and Marine Centres, third party Tour Bus, train tickets, certain premium hotels, services during trade fair period, festive period, the rules relating to cancellation and the cancellation schedule prescribed by the such third party service provider would be applicable.
  2. Service Tax as set out in the cancellation slab shall be applicable on all cancellation charges. Post deduction of cancellation charges along with service tax, your balance amount will be refunded in Indian Rupees. However, the Service Tax / GST mentioned in the cancellation slab is subject to change as per direction on government of India.
  3. Booking form signed by one or more person and /or communication signed by such signatories would be treated as valid communication for cancellation for all such person / s mentioned in the form assuming full responsibility. The computation of the period of notice of cancellation shall commence only from the time an email is received by Trip360 at contactus@trip360.com on working days within office time.
  4. It is clear understanding between the parties that for the purpose of this clause cancellation can be due to any reason whatsoever including inability to participate due to medical, death, court orders, non-availability of documents etc.
  5. Trip360 reserves the right to cancel any tour prior to departure without assigning any reason and all monies paid by you will be refunded forthwith in Indian Rupees only after deducting the expenses incurred by us on your booking like visas, insurance premium, ticket cancellation charges, administrative charges and other overhead expenses etc as applicable from time to time and case to case, but no compensation and / or interest are payable.
  6. In the following cases You shall be deemed to have cancelled the tour even if no cancellation notice is issued by you:
    1. In case of visa rejection, You would be deemed to have cancelled on the date of intimation of such rejection.
    2. If You fail to pay the Tour Cost in time or if You commit any other default in relation to your booking, we may treat such failure or default as a cancellation of the booking by You. In such case, the cancellation charges shall be computed with reference to the date on which we issue You a confirmation of cancellation of Tour by You;
    3. Trip 360 is not under any obligation to follow up with you for payments as per the payment schedule. Failure of Trip 360 to send notice confirmation cancellation as per (ii) shall not be deemed as waiver of the condition..
  7. You expressly agree to abide by the foregoing terms and conditions.

ALTERATIONS AND/OR CANCELLATIONS BY YOU
No name changes may be made once the booking is in place. However, Trip360 will attempt to accommodate other change requests such as bed type, other dependent changes such as airline fees, visa, insurance and hotel, which shall be subject to availability. Further, please note that you shall be liable/ responsible to pay the additional fees / costs for such dependent services for any change request. Day of cancellation and/or alterations will be calculated as the day Trip360 receives the cancellation notice in writing from you. Any changes to tour booking after confirmation may be subject to cancellation charges as per the cancellation policy in addition to any expenses incurred towards visa, airfare, travel insurance, any other non-recoverable charges and administrative charges as well as any supplementary charges like courier fees, urgent fees charged by the consulate. Trip360 will advise of such charges at the time the change is requested. In the event of a Tour being cancelled before receipt of full payment, part or full advance amount shall be refunded as per the cancellation policy.

SPECIAL REQUESTS: Trip360 cannot guarantee specific requests such as room location, adjoining rooms, bed preference, in-flight meal requirements, wheel chairs, sky cots or any other request. While Trip360 will attempt to advise service providers of such requests, it cannot be held liable / responsible if such requests cannot be fulfilled or if local surcharges are applied,. You shall be solely liable and responsible to pay the same directly to the supplier.

REFUND
The Company reserves the right to determine the quantum of refund payable in case of cancellation or amendment of a Tour due to Force Majeure or Vis Majeure. Such refund would be based on various factors like the number of participants, the Cancellation Policies of suppliers like hoteliers, airlines, coach operators, etc. and the decision of the Company on the quantum of refund shall be final. Even for payments made in foreign currency with or without part payment in Indian rupees, the said refund shall be made only in Indian Rupees at the prevailing buying rate of exchange on the date of refund as per existing Rules & Regulations without interest.
Refunds (if any) for amendments and / or cancellations shall be made directly to Clients by the Company after deducting applicable taxes. In case of refund in foreign currency component, the said refund shall be made in INR only at the prevailing buying rate on the date of refund as per existing statutes, rules and regulations. It would take at least 60 days depending upon the refund policy of suppliers to process such refunds.
Note: Any and all refunds shall be subject to applicable cancellation charges.

CANCELLATION OF TOUR BY TRIP360/ Third Party Suppliers
Trip360 will not normally cancel a booking of any Tour once confirmed, in accordance with these Terms, except for reasons of 'Force Majeure', which shall be defined as unusual or unforeseen circumstances outside of the reasonable control of Trip360. When a tour is cancelled by Trip360 or by its third party operators before the agreed date of departure for reasons not arising from the fault or negligence of or within our reasonable control, you shall have the choice of:

  • accepting from Trip360 a substitute Tour of equivalent or superior value, where such substitute is reasonably available; or
  • accepting from Trip360 a substitute tour of lower value if no tour of equivalent or superior value is reasonably available, and to recover from Trip360 the difference in price between the price of the tour originally purchased and that of the substitute tour; or
  • accept from Trip360 a refund of all monies paid for the cancelled tour (s) after deduction of the costs that are non-refundable/non-recoverable like visa, insurance, airtickets, etc.


Trip360 is not liable / responsible for any incidental expenses or consequential losses that you may have incurred as a result of the confirmed booking such as visas, vaccinations, non-refundable flights or rail, non refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc.

RATE OF EXCHANGE APPLICABLE TO REFUNDS:
Please note that refunds of foreign exchange component of the tour cost will be based on our buying rate of that date. To make it clearer, every day we publish i.e. the Company publish on our web page and through our sales network (http://www.coxandkings.com/live/products/forex/index.php), our buying and selling rate for foreign currency applicable for that day. When we receive Indian Rupees from you in relation to a booking, we convert them into the foreign exchange component of the tour cost at our selling rate, then applicable and credit the proceeds in our bank account. When we refund the foreign exchange component to you in Indian Rupees, we do so at our buying rate applicable on the date of refund, because the bank will convert the money at the buying rate and credit the same in Indian Rupees.

UNUSED SERVICES
It is clearly understood that there shall be no refund or compensation whatsoever for unused / unutilized services. This general rule applies to all kinds of non-utilization or under-utilization of tour services, whether of the whole or part of the tour and whether as a matter of your choice, or caused by your fault or compelled by circumstances such as ill-health, weather, external factors etc.
As a consequence of the above rule, please note that no refund will be admissible in the following circumstances (amongst others).

  • If you fail to join the group at the commencement of the Tour or join the group later or leave the group before culmination of the Tour for any reasons whatsoever.
  • If you fail to or are unable to utilize any of the services on the Tour like airline travel, hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours etc. due to any reason whatsoever such as late reporting, ill-health etc.
  • If you terminate your participation in the Tour due to your own fault, negligence or breach of these Terms,
  • if you are not able to participate in the adventure itineraries as planned for any reason whatsoever including not being able to provide sufficient documents to prove your eligibility to participate in the specific activity as mentioned earlier.
  • If you fail to appear for the activity without prior notification.


PRICES, SURCHARGES AND TAXES
Trip360 reserves the right to impose surcharges on any Tour(s), but only for reasons arising from increases in transportation costs, fuel costs, dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airport charges, local operator costs, currency and exchange fluctuations, increases in taxes, or government action which impacts the price of the applicable Tour(s).
Tours are priced and advertised exclusive of applicable taxes and such taxes will be advised to You at the time of booking and itemized on subsequent invoicing.

VALIDITY
The prices of Tour / s advertised in the brochures and on Trip360 website are based on costs in effect at the time of printing the brochure or hosting on the website. Trip360 reserves the right to alter prices of any Tour at any time prior and /or post receipt of payment in full for such Tour. All dates, itineraries and prices are indicative only and the price quoted at the time of Booking shall be the applicable price, subject to the surcharges that may be levied. Rate of exchange will be as per the day of payment.

CHANGES
(a) Changes made by Trip360:
While Trip360 will endeavour to operate all Tours as advertised, reasonable changes in the itinerary of any Tour may be made where deemed necessary or advisable for operational reasons by Trip360, in its' sole discretion. If Trip360 makes a Significant Change (defined as a change affecting at least one in three full tour days of the itinerary, or which materially affects the character of the Tour in its entirety) to any Tour. These significant changes can vary from changing overnight stops from one city to another, remove an included activity or even change the overall duration of the Tour. For instance, in cases of Liveaboards where an amendment is made to overall cruise duration. Trip360 will inform you of any such Significant Changes as soon as reasonably possible, provided that there is sufficient time before the departure to properly notify you. lf a Significant Change is made more than' 14 days prior to departure, you may elect to:
(i) accept the Change and proceed with the amended Tour;
(ii) book another Tour of equivalent or greater value, if available. (You shall be liable / responsible for paying any difference in price between the amended Tour and the Tour booked in its place); or
(iii) book another Tour of a lower value, if available, with a refund payable to you of the difference in price after deducting the non recoverable costs, or
(iv) cancel and receive the applicable refund of all monies paid in respect of the land only portion of the applicable Tour (and for clarity, this shall not extend to additional Tours booked by you which are not subject to any Material Change).


You must notify Trip360 of your decision in writing directly or via your travel agent who must inform us within 7 days of receiving the notification of alteration, or you shall have been deemed to accept the Significant Change and deemed to have agreed to the amended Tour itinerary.
If any Significant Change arises from reasons of Force Majeure, as hereinafter defined, then the Cancellation terms for Force Majeure mentioned herein above will apply. .
Once a Tour has departed, changes to such Tour's itinerary may be necessary or advisable as a result of unforeseen circumstances or other reasons related to effective Tour operation, health, safety, your enjoyment, or your comfort. Any such changes are at the discretion of the Tour leader or other designated Trip360 representative on Tour and any indirect costs incurred as a result will be Your liability / responsibility. Trip360 will not be liable / responsible for any indirect and or consequential losses associated with any changes to a Tour's itinerary.

(b) Transfer made by you : A transfer from one Tour to another may only be made 60 working days or more depending on the destination, prior to departure of the applicable Tour, and such transfer must be approved by Trip360. If such a request is accepted by Trip360, we reserve the right to forfeit the non refundable advance for the Tour booked and will not be under obligation to adjust it against the new Tour for which the transfer is sought by You. Any request to transfer received less than 60 working days depending on the destination, before departure will not be accepted and be subject to cancellation terms as mentioned above.

(c) Other Changes: Any changes to a booking will depend on availability and you will be on a request basis and subject to Trip360's approval. Any extra costs incurred for making the change will be charged to you along with an Administrative Fee. No changes are permitted to any booking within 21 working days prior to your departure date under the applicable booking.

AIRLINE 'CHANGE IN RESERVATION FEE'
It is absolutely necessary to have your return air seats to India confirmed prior to your departure from India.

  • Unless otherwise stated, airline tickets are non-changeable, non-transferable, non-refundable once tickets have been issued and are valid only for the dates and routings shown. Changes made prior to ticket issuance may be applied at Trip360's sole discretion, and will also be subject to revised charges as well as administrative fees to be payable by you. If an airline ticket is lost, then you are liable / responsible for the full cost of a new ticket and any changes that may occur in replacement.
  • If you wish to travel in advance or return at a later date after the tour ends, then you must pay the applicable difference between the group airfare within the package holiday tour cost and the market individual airfare for the changed sector. The same will be quoted by us to you on your request. Over and above this you will also be required to pay an 'Airline Seat Rebooking and Reservation Fee' of Rs.2500/- or such amount as applicable per person per sector, per change depending on the charges of the specific airline (subject to availability of seats and ticket validity). If you wish to travel in advance or return at a later date after the tour ends you will be required to bear the excess amount towards Hotel cost over and above the Tour/Activity cost plus applicable Service Tax.
    Please note that you will not be able to avail of the group transfers and accordingly you will have to make your own way to meet up with the group on arrival and / or to your next destination when your Tour ends. We shall not be liable / responsible to refund any amount to you in this regard. Terms & Conditions shall apply.
  • If you wish to change the date of your return journey after departure from India, you will have to pay a "Change in Reservation Fee" if any, directly to the airline, subject to availability of seats in the same booking class. This fee is dynamic and will be changed as per instructions/discretions of the airlines. Similarly in case you wish to change your