Everest Base Camp Trek - 15 days, 14 nights

Visit : Kathmandu, Phakding, Namche Bazaar, Tengboche, Dingboche, Lobuche, Gorakshep, Pheriche, Lukla

Many stories have been written and tales have been told about this most majestic of mountains. Now its time for you to write your own story by embarking on your own adventure to the Base of the World's highest mountain on your own two feet!! Every day the scenery changes as you climb higher and higher; in the beginning you will cross over bridges with fast flowing glacial water ben ...

Many stories have been written and tales have been told about this most majestic of mountains. Now its time for you to write your own story by embarking on your own adventure to the Base of the World's highest mountain on your own two feet!! Every day the scenery changes as you climb higher and higher; in the beginning you will cross over bridges with fast flowing glacial water beneath you and by the end you will be walking along side these same glaciers, now frozen and solid! Your view will change from lush forests around Lukla and Phakding all the way to an ethereal moonscape by the time we reach Dingboche and Lobuche. The Himalaya's are some of the best that nature can offer us and you'll get to spend 12 days hiking in its glory.

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  • Price from
  • ₹ 66,000* per person
  • Includes : Accomodation Insurance
  • Overview
  • Itinerary
  • Inclusions
  • Price
  • Dates
  • Accommodation
  • Travel Tips
  • Terms & Conditions

Highlights

  • Push your physical self on this trek day after day
  • Watch the landscape change each day from Pine forests to "moon-scape"
  • Get a close view of the world's highest peak
  • Trek to EVEREST BASE CAMP!
  • Make a small attempt to bring back travelers to Nepal
  • Enjoy delicious meals cooked by our Sherpa chefs on the trek
  • Treakking Days
    • Total 09 days Days
    • Day 2, 3, 5, 6, 8, 9, 10, 11, 12.
  • Rest Days
    • Total 5 Days
    • Day 1, Day 13 and 14 in Kathmandu, Day 4 in Namche Bazaar, Day 07 in Dingboche.
Start of Tour

Kathmandu

End of Tour

Kathmandu

Things to Carry

The following is a list of clothing that we suggest that you take with you. This is not intended to be a comprehensive clothing and equipment list, rather it is intended to act as a reminder of those items that we feel are essential for your comfort and convenience. However we recognize that you may have your own personal preferences for clothing which may be equally as suitable. You can find variety of these gears to hire or buy in Kathmandu.

Head:
Sun hat or scarf
Light balaclava or warm fleece hat
Sunglasses with UV protection

Upper Body:
T-shirts
Light and expedition weight thermal tops
Fleece jacket or pullover
Fleece Wind-Stopper jacket (optional)
Waterproof (preferably breathable fabric) shell jacket
Down vest and/or jacket

Hands:
Lightweight gloves
Heavyweight gloves or mittens with a waterproof shell outer (seasonal)

Lower Body:
Under Garments
Hiking shorts
Lightweight cotton long pants
Light and expedition weight thermal bottoms
Fleece or wool pants (seasonal)
Waterproof (preferably breathable fabric) shell pants

Feet:
Thin, lightweight inner socks
Thick, warm wool hiking socks
Hiking boots with spare laces
Camp shoes (sneakers and/or sandals) Gaiters for hiking in winter to the base camp

The following is a list of equipment/accessories that we suggest that you take with you. This is not intended to be a comprehensive list, rather it is intended to act as a reminder of those items that we feel are essential for your comfort and convenience. You can find variety of these gears to hire or buy in Kathmandu.

Sleeping bag rated to -20 Degree Celsius
Headlamp (e.g. Petzl Zoom) with spare bulbs and batteries
Trekking Bags/Duffel bag
Basic First Aid Kit
Large plastic bags for keeping items dry inside trek bag
Daypack (approximately 2500 to 3000 cubic inches)
Trekking Poles/Water bottle
Toiletries (Small wash towel, Toilet papers etc)

Toiletries
1 medium sized quick drying towel
Tooth brush/paste (preferably biodegradable)
Multipurpose soap (preferably biodegradable)
Deodorants
Nail clippers
Face and body moisturizer
Feminine hygiene products
Small mirror

Personal Hygiene
Wet wipes (baby wipes)
Tissue /toilet roll
Anti bacterial hands wash

Extras/Luxuries
Binoculars/Reading book
Trail Map/Guide book/Journal & Pen
IPod

  • Day 1Arrive Kathmandu (1375m)
    • Today we will arrive in the Ancient Mountain Kingdom of Nepal's most vibrant of cities - Kathmandu where we will be transferred to our hotel. Upon arrival, those who may need to still purchase or rent clothing/equipment, arrangements will be made for us to do so. Our tour leader or a representative will be around to offer advice about clothing/equipment should we have any questions. In the evening the whole group will come together along with the Tour Leader, going through our program for the next couple of weeks along with checking out our equipment to make sure we are properly prepared for the climatic changes ahead of us. After our equipment check we will go for dinner to a local Nepalese restaurant where we can sample the local food delights as well as culture.

    • Meals - Dinner
  • Day 2Kathmandu - Lukla - Phakding (2,652m)
    • This morning we transfer to the domestic airport for our flight to Lukla, the starting point for all treks into the Everest Region - the so called Gateway to Everest! It is a 40 min awe inspiring flight from the valley of Kathmandu all the way to the foothills of the Himalaya's (please be aware that this flight is subject to strict weather conditions and therefore at times may be delayed or cancelled); On arrival in Lukla we will meet our Sherpa crew of guides who will be looking after us and all our gear along with their trusted Djokbe's. Once all preparations have been complete we will begin our first trek, out of Lukla. From Lukla we will descend on a wide trail northwest to the village of Choblung in the Dudh Kosi Valley. We will be treated to beautiful views and smells of pine forest and rhododendrons. This sections walking is fairly easy, meandering along the rivers course, through the village of Ghat all the way to the small village of Phakding which is our destination for tonight.

    • Meals - Breakfast, Lunch, Dinner
  • Day 3Phakding - Namche Bazaar (3,440m)
    • This trek also takes us through beautiful pine forest, along the Dudh Kusi river and across many suspension bridges, the most famous of which being The Hillary Suspension Bridge! From today we can start seeing, learning and guessing at the many peaks that will start to present themselves to us! All weather permitting of course!! Our first view might be Mt Thamserku standing proud at 6618m. We then trek through Sherpa settlements known as Benkar, Chumoa, Monjo and then onto our Checkpoint at the Sagarmatha National Park where we register ourselves for our trek. From here we will soon slowly begin to climb up through forests and across bridges, until we reach the confluence of the Dudh Kosi and Bhote Kosi rivers. Then begins our first steep climb for about an hour (slowly, slowly!) which brings us a great reward at the end - our (hopefully) first views of Mount Everest peeing over the Lhotse-Nuptse ridge. We will take a well earned rest to enjoy the view before continuing on our last hour to the trading town of Namche Bazaar and our home for the next 2 nights.

    • Meals - Breakfast, Lunch, Dinner
  • Day 4Namche Bazaar (3440m)
    • Altitude, when it strikes, usually begins from 3000m and above so today we take the opportunity to allow our bodies to acclimatize to the altitude by sleeping two nights in Namche Bazaar but of course not too much resting!! We have to keep moving! We will take a short hike in the morning to the Sherpa Museum and Visitor's centre, strike some poses and take some selfies at another Everest viewpoint and then in the afternoon take a hike up the valley towards the village of Thamo which is approximately a 4 hours round trip. Alternatively, we can opt to take this as a rest day but be warned our tour leader will do everything to encourage us out on the hike so as best to help us acclimatize.

    • Meals - Breakfast, Lunch, Dinner
  • Day 5Namche Bazaar - Tengboche (3870m)
    • Today we ascend from Namche Bazaar, following a high, fairly level path above the Dudh Kosi river, enjoying the spectacular mountain views of Everest, Nuptse and Lhotse as we hike along our trail. Then after some time and meandering, our path begins to descend through a forest of blue pine to cross the Dudh Kosi again at Phunki (3250), following which we will begin our ascent on a switch back trail all the way up to reach the spectacularly sited Thyangboche Monastery (3867m) from where there are (hopefully) brilliant views of Everest, Lhotse, Nuptse, Ama Dablam and Taboche. This ascending and descending will work wonders on our acclimatization plus our appetites! Helping us to enjoy our hearty dinner at the teahouse close to the Monastery in Tengboche.

    • Meals - Breakfast, Lunch, Dinner
  • Day 6Tengboche (3870m) - Dingboche(4410m)
    • Today we start our trekking by descending through the Rhododendron forest, to the Imja Khola, where we walk across the exciting bridge at Imja Khola and along the Mani stone wall to reach the village of Pangboche. Our route then continues through summer pastures to Dingboche, our home for the next 2 nights.

    • Meals - Breakfast, Lunch, Dinner
  • Day 7Dingboche (4410m)
    • Today is another day for us to take in our ever changing surroundings. At this altitude we will start to see changes coming in the landscape. Trees and vegetation will be less and less and will be replaced by scrub with the landscape slowly beginning to take on a surreal 'moon-like' feeling to it. We marvel at the way people are ingeniously still carving a living out of this landscape, cultivating and shaping the land… Our walk today takes us up through the Valley of Chukung, giving us breathtaking views of Ama Dablam, deemed one of the worlds most beautiful mountains, along with Makalu, Tawoche, Lhotse, Nuptse and Island Peak. Today, because we are returning back to Dingboche, we can take our time, acclimatize and take in our surroundings. There's never any hurry in these mountains!!

    • Meals - Breakfast, Lunch, Dinner
  • Day 8Dingboche (4410m) - Lobuche(4930m)
    • After todays walk we really do notice the difference in the landscape as we get above the tree line. Walking, slowly as always, we actually first descend past Dusa to a stream at 4580m and from there we ascend slowly, slowly, up to the Teahouse at Dugla and then on to a ridge which contains the memorial site for Sherpa's who gave their lives on expeditions to the top of Everest. Once past this ridge we really start to see changes in landscape because we will now be walking alongside the moraine of the Khumbu Glacier with views of Kala Pattar and Pumori to entertain us as we hike all the way to Lobuche our stopping point for tonight.

    • Meals - Breakfast, Lunch, Dinner
  • Day 9Lobuche (4930m) - Gorakshep (5180m) & EVEREST BASE CAMP (5364m)
    • We start our day again following the Khumbu Glacier northwards to Gorakshep. Every which way we turn the scenery is incredible; out of this world….Every ounce of effort is worth it when we take a look around us. After about 3 hours we reach Gorakshep. From here we take a well earned break for a bit before the excitement just becomes too much and we set off to our Final Destination - Everest Base Camp! Again, we continue along side the glacial moraine for around 2 hours before we then actually start walking on the rocky glacial moraine itself. We can see the camp long before we reach it which makes it even more enticing as we wind our way along the trails all the way to Everest Base Camp! From Base Camp we get fantastic views of the Khumbu Ice fall which is one of the most difficult traverses for those attempting to summit Everest. This we get to see along with other spectacular peaks. After the required time spent clicking selfies and group photos, patting each other the back and generally basking in glory, we will then about turn, with grins on our faces, making our way back to Gorakshep for our well-earned food and night-stop.

    • Meals - Breakfast, Lunch, Dinner
  • Day 10Gorakshep (5180m) - Kala Pattar (5545m) - Pheriche (4280m)
    • Again today, more sublime reward for our supreme effort as we walk early in the morning to climb up Kala Pattar to reach the highest point on the trail. Slow is a must as we meander up the switch backs to enjoy the first light of the day shining on Mount Everest from Kala Pattar. This is definitely a hike of effort versus reward! Once we reach Kala Pattar we can climb and nestle ourselves amongst the rocky outcrops here. While sitting amongst the prayer flags on these outcrops, enjoying chai and biscuits and watching the day break on the highest point in the whole world is something to really cherish. Once we've had our moments, we will slowly return to Gorakshep for our well-earned breakfast before then setting off back to Lobuche for lunch and onto Pheriche for our overnight stop.

      (Please note that the walk to Everest Base Camp and the climb to Kala Pattar are both tough. Sometimes we may change the order in which we tackle the walks depending on the group's ability and the current weather conditions)

    • Meals - Breakfast, Lunch, Dinner
  • Day 11Pheriche (4280m) - Namche Bazaar (3440m)
    • And so begins our meander back to our start!! Exhilarated, excited, tired, overjoyed, all those emotions will help carry us back down our trail! Todays walk is still quite a long walk but as we meander back downhill, with increased oxygen, we find increased high levels of energy so we may even skip down some parts of todays route!! We retrace our steps to Pangboche, down to the Imja Khola and up through the forest to Debuche, through Tengboche, and onto Namche Bazaar, our stop for tonight.

    • Meals - Breakfast, Lunch, Dinner
  • Day 12Namche Bazaar (3440m) to Lukla (2840m)
    • We are now back to below the tree line, the scenery has changed back to beautiful pine forest and rhododendrons. We start crossing our suspension bridges again, climbing up the opposite side of the valley to reach the contouring path leading back along the Dudh Kosi river through the small village of Monjo and finally our last and final push onto to Lukla to complete our circle to the tip of the world and back!! Tiring as it may be, it will be nothing compared to the exhilaration at having completed such an amazing feat, despite the sore feet!!

    • Meals - Breakfast, Lunch, Dinner
  • Day 13Lukla - Kathmandu
    • It will seem surreal to consider all we've seen, achieved and done as we settle ourselves back into the seat for our return flight to Kathmandu, back through the mountain views, which slowly make way for the valley views, bringing us back down to Kathmandu and all its hustle and bustle. Once checked into the hotel, the rest of the day will be free to do as we please! Sip a cold beer, take a long hot shower, wander the streets of Kathmandu, buy some souvenirs, download photos.

    • The rest of the day at leisure in this beautiful lakeside city.

    • Meals - Breakfast
  • Day 14Kathmandu
    • We purposely leave this day free in Kathmandu in case of any increment weather in Lukla which may delay our return flight. If all goes to plan, then on this day we can chose to arrange along with fellow group members to visit some of the sites of Kathmandu. This can easily be explained and arranged by our tour leader. In the evening, we will all go out to celebrate our victory with dinner, reminiscing and reminding ourselves of our fabulous Adventure and hopefully planning for the next!

    • Meals - Breakfast
  • Day 15Depart Kathmandu
    • We will be dropped at the airport for our international flights back home.

    • Meals - Breakfast

Inclusions

  • 14 nights accommodation (Hotel[7] , Lodge [2],Teahouse[1],Resort [4]).
  • Arrival & departure transfer
  • Transportation in air conditioned vehicles.
  • Kathmandu to Lukla.
  • Lukla to Kathmandu.
  • English speaking leader/guide.
  • Local Trekking guides (Sherpas).
  • One porter to every two trekkers during the trek.
  • Meals as mentioned in the itinerary
  • 14 Breakfasts, 11 Lunches and 12 Dinners.
  • Everest National Park Fee .
  • All permits.
  • Insurance for trek guide and porters.
  • Travel Insurance/ Emergency Evacuation Cost.

Exclusions

  • International Airfare.
  • Airport Taxes.
  • Visas.
  • All optional additional tours or activities during free time.
  • Transportation outside of the tour program.
  • Personal expenses (beverage, laundry, telephone call, etc).
  • Tips.
  • Costs arising out of unforeseen circumstances such as bad weather, landslides, road conditions and any other circumstances beyond our control.
  • Any meals not mentioned in the itinerary.
  • Government Service Tax of 5.0% payable to Govt. of India.

Price - Valid till 31 Dec 2017

Hub Single Accommodation Twin Sharing Accommodation
Ex Kathmandu 67,800 66,000
* These prices are applicable for 8-10 adventurers. But if you’re looking to venture off the beaten path with your own gang, we’ll be happy to craft an exclusive adventure for you!

Accommodation

Our accommodation whilst on Everest Base Camp Trek is in simple locally run lodges, known as teahouses and it's a great pleasure to support these small local businesses. Rooms are simply furnished with just a bed and occasionally a small table. Please note, normally washing and toilet facilities are shared and may be in a separate part of the teahouse or outside. It's great to enjoy the company of your fellow travellers and share a tale with other trekkers in the evening in the dining area. If you are a solo traveler, you will share a room with someone else of same sex of your group. If you prefer a single room, you may indicate your preference and get single rooms on request by paying extra as indicated on cost section. But, you need to understand that in teahouses/lodges of higher elevation area single room is not always possible. We guarantee single room in Kathmandu only. Single room is not possible at local lodge during your trek

Travel Tips

  • Temperatures & climate

    Autumn (mid Sept to mid Dec) and Spring (March to May) are the best seasons for the classic Everest Base Camp Trek. The weather is sunny and warm offering outstanding views but the nights are cold and can fall to freezing in higher elevations. Winter (Dec, Jan, Feb) is also good for EBC trek, only issue is cold (obviously). Trekking in summer/monsoon (June, July) will be affected by rain but summer trek could be a boon for a keen botanist.

  • Clothes to Carry

    The following is a list of clothing that we suggest that you take with you. This is not intended to be a comprehensive clothing and equipment list, rather it is intended to act as a reminder of those items that we feel are essential for your comfort and convenience. However we recognize that you may have your own personal preferences for clothing which may be equally as suitable. You can find variety of these gears to hire or buy in Kathmandu.

    Head:
    Sun hat or scarf
    Light balaclava or warm fleece hat
    Sunglasses with UV protection

    Upper Body:
    T-shirts
    Light and expedition weight thermal tops
    Fleece jacket or pullover
    Fleece Wind-Stopper jacket (optional)
    Waterproof (preferably breathable fabric) shell jacket
    Down vest and/or jacket

    Hands:
    Lightweight gloves
    Heavyweight gloves or mittens with a waterproof shell outer (seasonal)

    Lower Body:
    Under Garments
    Hiking shorts
    Lightweight cotton long pants
    Light and expedition weight thermal bottoms
    Fleece or wool pants (seasonal)
    Waterproof (preferably breathable fabric) shell pants

    Feet:
    Thin, lightweight inner socks
    Thick, warm wool hiking socks
    Hiking boots with spare laces
    Camp shoes (sneakers and/or sandals) Gaiters for hiking in winter to the base camp

  • Equipment Checklist

    The following is a list of equipment/accessories that we suggest that you take with you. This is not intended to be a comprehensive list, rather it is intended to act as a reminder of those items that we feel are essential for your comfort and convenience. You can find variety of these gears to hire or buy in Kathmandu.

    Sleeping bag rated to -20 Degree Celsius
    Headlamp (e.g. Petzl Zoom) with spare bulbs and batteries
    Trekking Bags/Duffel bag
    Basic First Aid Kit
    Large plastic bags for keeping items dry inside trek bag
    Daypack (approximately 2500 to 3000 cubic inches)
    Trekking Poles/Water bottle
    Toiletries (Small wash towel, Toilet papers etc)

    Toiletries
    1 medium sized quick drying towel
    Tooth brush/paste (preferably biodegradable)
    Multipurpose soap (preferably biodegradable)
    Deodorants
    Nail clippers
    Face and body moisturizer
    Feminine hygiene products
    Small mirror

    Personal Hygiene
    Wet wipes (baby wipes)
    Tissue /toilet roll
    Anti bacterial hands wash

    Extras/Luxuries
    Binoculars/Reading book
    Trail Map/Guide book/Journal & Pen
    IPod

  • Our Crew

    On tea house trek you will be accompanied by a team of local crew whose aim is to make the trek as comfortable and enjoyable as much possible. The crew consists of a trek guide/leader and a team of porters to carry all your gear. On average, there will be a ratio of one porter to every two trekkers.
    The most important thing that makes your Trek successful, enjoyable and memorable is the skilled, experienced, courteous and helpful trek guide and the crew members with ability of operating your days in the mountain smoothly. Your trip will be led by experienced trek guide. All of our trekking guides/leaders are carefully selected on the basis of their appropriate experience, leadership skills and personal aptitude.

  • Food

    On this trek we provide standard breakfast, lunch and dinner, tea or coffee will also be included with each meal. Your guide will help with menu selection and ensure that you get the best value meals possible. Although the food is usually plentiful and delicious, you should be aware that the menu is not normally extensive. Most teahouses offer a variety of rice and noodle dishes, as well as soup and seasonal vegetables. You can buy packaged water (bottled mineral water) from local lodge and shop en route or you can also ask your guide to fill your water bottle with boiled water (extra cost to be paid) and treat with water purification pills.

  • Altitude considerations

    A concern for everyone thinking of hiking to this altitude! Altitude can and does affect everyone differently. No two bodies react the same and indeed even the same person can react differently at altitude depending on circumstances. Being fit helps your body to recover from the long hikes quickly thus allowing your body to acclimatize faster. Coupled with this, walking slowly, slowly all the time is another sure way of giving you the most comfortable experience at high altitude. Again, a detailed sheet on altitude, its affects and how to mitigate them will be provided at a later date. For now, suffice to say that all treks will carry with them oxygen cylinders and other treatments necessary for helping the affects of altitude. Also, the Everest region is probably the best equipped region for helping people deal with altitude considering the number of trekkers and summiteers it sees every year.

  • Is this tour for me?

    Everest Base Camp Trek is graded as Strenuous. To be able to comfortably complete this trek one must be of good health and fitness. This means one must be able to comfortably walk for 6 to 7 hours a day on average. This walking includes ascending and descending, not just walking on flat group. Previous hiking experience is highly desirable. It is more than possible that one can train for this trek and detailed training sheets can be provided at a later date. Along with physical attributes, a strong mind and positive attitude will take you a long way on this trek. If you love to challenge yourself both physically and mentally and love to see and experience new and vastly different landscapes then this trek is definitely for you!!

  • Luggage Info

    During the trek, your main luggage will be carried by porter or yaks. Please keep your luggage as light as possible around 12 kg. You simply carry a day pack with water bottle, camera, sun-screen, spare jacket etc. You can leave your valuable items at your hotel while trekking. Many hotels have a locker system and provide a deposit slip for the valuables kept under the hotel's safekeeping. You may also leave your extra things at your hotel which is not required for your trek in your main luggage. Please note that we will provide complimentary kit bag for you before your trek starts so that you can pack all your necessary things.

  • Typical Day on the trek

    Each morning after packing our bags and having a good breakfast, we set off on the day's walk. After walking for 3-4 hours we stop for lunch at around midday. The afternoon's walk is generally shorter and we usually arrive at our destination in time for afternoon tea. The remainder of the afternoon can be spent exploring the village, doing a bit of washing or simply relaxing with a good book. On some days we will arrive at our destination by lunchtime and the entire afternoon will be free. After dinner, the evening will often be spent playing cards and reliving the day's adventures, before heading off to bed for a well-earned sleep.

  • Money

    There isn't really much opportunity for spending money on the trek except for maybe soft drinks at the teahouses however, for Kathmandu you will need money for any souvenirs you wish to buy, sightseeing visits, renting or purchasing of equipment and meals not included. ATM's are available in Kathmandu. It might be possible that your debit/credit card doesn't work outside of India so please check with your bank before leaving to ensure your card is unblocked for foreign transactions. The best and safest way to carry money is using Forex Cards which are currently offered in India through many of the nationalized banks.

  • Tipping

    Nepal after the earthquake has seen tremendous pressure on its eco system and many people's livelihoods have been affected. While tipping is optional it will be highly appreciated if you can factor in some money for tipping.

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BROCHURE / WEBSITE INFORMATION - DISCLAIMERS

We take reasonable care in preparing the brochure, price grid, web pages and other documents and in describing the services therein. However, we are not liable for any typographical / printing errors.
Furthermore, brochures may be printed several months in advance and the description of the services mentioned in the Brochure are normally available and as accurate as possible and content MAY not always be fully updated as on date of your booking. We therefore ask you to confirm the current information by contacting us. Circumstances beyond our control like major road works, traffic congestions, weather conditions, fairs, festivals, sport events, political / religious gatherings, strikes, change of management / closure of hotels / restaurants, over booking of hotels / flights, cancellation / re-routing of flights or railways, closure of / restricted entry at a place of sight seeing may result in changes in the Tour services / itineraries. Therefore, we reserve our absolute right to alter, amend, change or modify the Tour Package, Itineraries, Tour Schedule, Travel Plan, Tour arrangements and sightseeing mentioned in the Brochure. Where we may know of these changes sufficiently in advance we may notify you. There are also very big fairs and exhibitions and events lasting up to 2 weeks or even more, where all the hotels and/or other third party suppliers are fully booked several years ahead. In such cases, the applicable cancellation charges levied by third party suppliers such as hotels, cruises, airlines etc are 100%, which are applicable and payable by you. Every effort is made to avoid such dates, but in the few instances where it is unavoidable, it may be necessary to stay in hotels in other cities (This would be advised at the time of booking). We request your co-operation where such changes are made. No complaints or grievances in this regard would be entertained either during the Tour or after the Tour has concluded.
Photos of adventures / meals / hotel rooms / transportation / sightseeing / properties published in the Brochure are only for reference and may differ from the actual adventure / meal served / sights etc. distance, exchange rate, Visa regulations and temperatures etc. mentioned in the Brochure are approximate or may vary. In case the alternate arrangements made are materially superior as compared to the ones described in the Brochure, we reserve the right to charge extra for the same anytime.

As mentioned earlier, if you book any third party products through us or have included our services/itineraries as an add on to other tour packages/travel products of Cox and Kings Ltd or its partners or as standalone products their terms and conditions for their portion of the services/itineraries shall be applicable to you without any dilution. We do not take any responsibility / liability of third party and their products and cannot give any assurance or warranty regarding contents, quality or safety of the product in any way, nor would we be liable / responsible in any manner whatsoever for any deficiency, loss, damage or injury sustained by you as a result of availing such products and services

ELIGIBILITY

All nationals eligible to travel on Trip360 Tours must have necessary travel permits, visas, medical insurance and other travel documents, which may be required for the purpose of the Tour. In case of Tours to international destinations a passport valid for at least 6 months from the date of return of the scheduled Tour is applicable. Additionally, travel to certain countries would require international certificate of vaccinations which must be provided for travel purposes.

In addition to the Eligibility criteria above, we have additional eligibility criteria for specific Activity that you have chosen. In cases wherein you have chosen more than one Activity as a standalone product or as a part of any particular Tour Package, the eligibility criteria shall be applied separately for each of them and will have to be complied with by You.

THE BOOKING CONTRACT

You are required to be no less than 18 years of age to book a tour. Further note, you agree to provide full, complete, valid and accurate information as requested by Trip360 to confirm such booking. While confirming a booking on any Tours/Activity, with more than one person named and booked on such booking, you represent and warrant to Trip360 that:
I. you have the requisite consents and authority to make such booking on behalf of all other persons named on the Booking Form, and have communicated all necessary information to the persons in order for them to give free and fully informed authorization to you to do so;
II. the information that you are providing regarding all persons is complete and accurate and you have obtained all necessary consents and permissions to share such information with Trip360 for the purposes of completing the booking; and
III. you will inform all the persons of the applicability of these Terms and Conditions to the booking and their relationship with Trip360.
IV. you accept the possible risks inherent to the Tour/Activity at your own volition.
V. you understand that participating in such activities may require you to sign a waiver and other forms of Trip 360 and/or from third party suppliers.
VI. you must adhere to the restrictions imposed by the third party supplier. In case of day to day routing, final decisions on conducting a activity as per the itinerary rests on trip leaders, guides, instructors or local staff present and they must be strictly adhered to at all times. These decisions are based on multiple factors such as weather, logistics and guest capabilities to handle the activity. These guides are trained and experienced professionals; their decision will be final.
At any time before a booking is confirmed, Trip360 reserves the right to increase or decrease Brochure prices of any Tours. Trip360 reserves the right to decline any booking, in their sole discretion.

In case you have booked a Tour online on our Website, then your online acceptance of the Terms and Conditions is required. Hence, you will have to peruse the Terms and Conditions online and "Accept" the terms and conditions set out in the Terms and Conditions, post which we shall send you confirmation e-mail towards your acceptance of the Terms and Conditions forming a valid and legally binding contract between you and us. We shall thereafter share with you the hard copies of the Terms and Conditions which you have accepted online.

FAMILY TOUR REQUIREMENTS

A "Family Unit" shall consist of a group of two or more persons, travelling and booking together, where at least one such person is a child in the care of at least one of the accompanying adults. The ratio of adult to minor (12 to 18 years old) travelling together must be one adult to every two minors. All minor bookings are subject to review and approval by Trip360. If the adult accompanying a minor is not the minor's custodial parent or legal guardian, then a 'Parental Consent Guardianship Form' must be signed (along with other documents provided as requested by Trip360) by the minor's parent or legal guardian.

Trip360 reserves the right to cancel your booking and of any person travelling or purporting to travel on a Family Tour who, in its sole discretion, do not properly constitute a Family Unit in accordance with this section or otherwise do not meet Trip360's requirements of participation in a Family Tour. Each adult on a booking with any minor is joint and severally liable / responsible for the behaviour and wellbeing of all minor(s) on such booking, and expressly accepts these Terms assuming full liability / responsibility on their behalf, including all assumptions of risk and limitations of liability contained herein.

Further note, if the consent of a parent or any other person is required by applicable law, judgment, or decree for such child to travel, the accompanying adult is liable / responsible for securing all such proper consent and ensuring that they and the minor meet all legal requirements to travel on the applicable Family Trip and to enter into and depart from applicable countries and regions. Trip360 will not be liable / responsible for any fees, costs, damages, or losses incurred as a result of any failure on Your part to secure such necessary consents, permits and approvals.

THE HOLIDAY PRICE INCLUDES AND EXCLUDES

Please refer to the relevant section of the Price Grid / Quotation for the Tour Cost / inclusions / exclusions. All services will be as per those specified / confirmed and paid for as per the e-ticket, service voucher and insurance policy. If you avail any service/itinerary from us which is not included in the Tour Package or gets upgraded, then the payment for the same will have to be cleared directly by You. However, in case you avail any service/itinerary directly from third party suppliers at the destination, which is not included in the Tour Package or gets upgraded directly from the third party supplier at the destination, then you will have to directly make payment for the same to the concerned third party supplier.

Please note that porterage, room service, laundry, excess baggage charge, a la carte meals, alcoholic beverages and soft drinks, paid toilets etc. are not included unless specifically mentioned as included in the Itinerary. Such expenses shall be directly paid by You. All personal expenses are excluded.

No refund will be allowed in case of no-shows, except air taxes (excluding fuel surcharge). There will be no refund for unused vouchers / services.
 
In the event of cancellation / re-scheduling of flight, if hotel rooms and flight seats are available for the subsequent day or on an alternative schedule, then to the extent possible, you shall be accommodated however this shall not be a matter of right for you and neither an obligation for Trip360.
 
No refund will be given on commencement of first leg of journey or on partly utilized Tour Package, except air taxes (excluding fuel surcharge).

DOCUMENTATION FOR BOOKING TOURS /BUYING FOREIGN EXCHANGE:

A. For booking tours / buying foreign exchange for International Travel (other than travel to Nepal and Bhutan), following documentation is required:

a. Physically Signed or online acceptance email of booking form by the traveller.

b. Physically Signed or online acceptance email of terms and conditions by the traveller.

c. Physically signed LRS cum Form A2 by the traveller [Only for international travel]

d. Physically signed Understanding of Risk and Waiver Form

e. Signed photocopy of the first 2 pages and last 2 pages of your passport.

f. Valid Visa issued by the country of visit.

g. Air tickets.

h. Cheque / Demand draft has to be in the name of "Trip360 Ltd."

i. A copy of Aadhaar Card of the Traveller.

j. Self Attested Pan Card copy of the traveller

k. In case of minor where PAN Card is not available, the PAN Card details of parent / guardian are required

l. Declaration in Form 60 in case Pax does not have PAN Card,

m. Current Address proof in case if current address is not as per address mentioned on the passport.

B. PAN:

a. For tour booking, copy of PAN card self attested is mandatorily required for any tour where in total tour cost per booking / booking ID exceeds Rs.2 Lacs.

b. For purchase of foreign exchange, copy of PAN card is mandatorily required for purchase of foreign exchange over Rs.50,000/-.

c. In case of minor where PAN Card is not available, the PAN Card details of parent / guardian are required.

d. You will have to provide a declaration in Form 60 in case you do not have PAN Card.

e. Copy of PAN Card / Form 60 is mandatorily required with self attested declaration, if payment of Rs.50,000/- or more is made in cash per booking / booking ID irrespective of the value of tour cost.

C. ADDRESS PROOF:

Please note the following requirements for address proof:

FEATURES DOCUMENTS
TRANSACTIONS WITH INDIVIDUALS
(Address proof)

(i) Passport, (ii) PAN Card, (iii) Voter's Identity Card, (iv) Driving License, (v) Job Card issued by NREGA (vi) Aadhar Card.
In case of LOW risk customers, "simplified measures" can be applied which shall be deemed to be "officially valid documents".
Identity card with applicant's photograph issued by central/state government departments, statutory / regulatory authorities, public sector undertakings, scheduled commercial banks and public financial institutions.
Letter issued by a gazette officer with a duly attested photograph of the person.

Where "simplified measures" are applied for verifying for the limited purpose of proof of address, the following additional documents are deemed to be Officially Valid Documents (OVD):

vii) Utility bill which is not more than two months old of any service providers (electricity, telephone, post paid mobile phone, piped gas, water bill);
viii) Property or municipal tax receipt;
ix) Bank account or Post office savings bank account statement;
x) Pension or family pension payment orders, only if they contain address;
xi) Letter of allotment of accommodation.

If the proof of address You are providing is in the name of some other member of Your family with whom you are living and are closely related, then you would need to provide us such proof of address as mentioned above along with a declaration from the person named in such proof of address stating that You are a relative and are staying with him / her.

If the document of identity produced has an address which is the same as that declared by the prospective Client, the said document may be accepted as valid proof of both identity and address. If different or if a valid photo ID does not have address, then a separate address proof should be submitted.

TRAVEL DOCUMENT

It is entirely your responsibility to hold and carry on tour valid and genuine travel documents including airline tickets, Service Vouchers, your Passport, applicable with necessary Visa/s and Immigration clearance (if applicable), confirmed air tickets, documents confirming insurance to cover risk to life, limb and property for the entire duration of the Tour, medical clearances, inoculation / vaccination certificates, as the case may be, to be able to travel as per the Tour Itinerary or any applicable waivers for any additional adventure tours and services booked which can be substituted according to the document.

YOU ARE RESPONSIBLE FOR YOUR DOCUMENTS AND POSSESSIONS

You will have to take the risk and responsibility of all your baggage, belongings, currency, valuables, documents and personal effects (collectively 'baggage') at all times during the tour, whether during travel on the airline or during Your stay in hotel or during your travel in coaches, while on excursions or otherwise.

If you forget to carry or if you lose essential travel documents such as passport, visa, tickets etc., you may be compelled to curtail the tour and you may have to incur extra expenses, for which you alone shall be liable / responsible.

In view of what is stated above, please carefully note that:

  1. We shall not be responsible or liable for any loss or damage in respect of your baggage etc. or their contents whether due to theft, accident, negligence or otherwise;
  2. We shall not be responsible / liable for any cancellation, curtailment or extension of your tour compelled by any such loss of baggage etc. and we shall pay no compensation or refund to you;
  3. Some coverage in respect of baggage loss or damage may be provided by insurance.

It is advisable that you do not carry valuables on the tour. However, if you carry any valuables, we recommend that you use all available facilities to keep them secure during your tour. In this regard, some hotels provide Safe Deposit Lockers (which may be charged separately). In case of airlines, we recommend that you declare your valuables to the airline at the time of check-in and pay an additional charge, as may be stipulated by the airline, to make the airlines responsible for valuables. Without such declaration, airlines can invoke limitation of liability protections provided in international conventions and laws.

If your baggage is lost or misplaced at any time during the course of your tour, it is your liability / responsibility to take all appropriate actions to file complaints with the concerned authorities, including police, airline office etc. Please understand that as the Tour Manager is responsible for the whole group of Tour participants, he may not be in a position to escort you to lodge a complaint with the authorities, as it could compromise the convenience and time of the remaining group.
Furthermore, Tour managers / assistants / escorts are assisting the tourists throughout the Tour and are not responsible for tourists' baggage or any kind of personal belongings. On the entire Tour the tourists have to be responsible and carry the baggage on their own. Instructions as well as information of the tour are to be followed in the group tours and the tour manager / Company is not liable / responsible for any instructions overruled by the tourists and / or its consequences.

BOOKING AND ADVANCES

At the time of booking, a non-refundable advance per person per tour is due to Trip360.

PAYMENT AND SCHEDULE

Please find a chart of the payment schedule. Your payment must be accompanied by the following documents.

  • Physically Signed Booking Form (not required in case of online booking)
  • Signed Terms and Conditions (not required in case of online booking)
  • Understanding of Risk and Waiver Form
  • Medical Form
  • Insurance Cover
  • Original passport
  • Parental Consent Guardianship Form in case where the adult accompanying a minor is not the minor's custodial parent or legal guardian,
  • Any liability waiver form as per chosen tour e.g. diving waiver, kayaking waiver, etc.

FOR INTERNATIONAL GROUP TRAVEL

SR NO PAYMENT ITEM AMOUNT IN INR PER PERSON DATE OF PAYMENT
1 Unsecured Reservation Fee Rs.3000/- Immediately upon booking
2 Interest free non-refundable Booking amount (For Europe, Scandinavia, USA, Australia & New Zealand Tours) Rs.40000/- Immediately or within 10 days of booking date
3 Interest free non-refundable Booking amount (For tours to Rest of the World) Rs.30000/- Immediately or within 10 days of booking date
4 Balance Payments (For Europe, Rest of the world) As per the selected tour 45 days prior to the departure of your tour
5 Balance Payments (For USA, Australia & New Zealand) As per the selected tour 60 days prior to the departure of your tour

FOR INTERNATIONAL FIT TRAVEL

Booking Period Airfare, Visa Fees and Insurance Charges Land Arrangement Land Arrangement Balance Payment
90 days prior to departure date Charges as applicable to be paid at the time of booking. 10% 45 days Prior to departure of your tour
60 days prior to departure date Charges as applicable to be paid at the time of booking. 25% 45 days Prior to departure of your tour
0-45 days prior to departure date Charges as applicable to be paid at the time of booking. 100%  

FOR TRAVEL WITHIN INDIA & SAARC NATIONS

Sr. No. Payment Item Amount in INR per person Date of Payment
1 Interest free non-refundable booking amount Rs. 3000 Immediately upon booking
2 Balance Payments As per the selected tour 30 days prior to departure of your tour

Payment Schedule for Airfare Packages (Air Ticket and Land Arrangements):-:

Sr. No. Payment Item Amount in INR per person Date of Payment
1 Interest free non- refundable booking amount (for direct flights) Rs. 10000 Immediately upon booking
2 Interest free non- refundable booking amount (for via flights) Rs. 15000 Immediately upon booking
3 Balance Payments As per the selected tour 30 days prior to departure of your tour

Note: -

  • The prices quoted are subject to availability at the time of booking and also subject to change.
  • Rate of exchange will be as per the day of payment.
  • Any additional taxes prevalent at the time of booking shall be applicable in addition to the aforesaid payments.
  • The non-refundable advance would be adjusted towards the cost of the tour once the final payment is made.
  • If you cancel the booking after the payment of interest free, non-refundable advance for any reason whatsoever or failure to pay the entire tour cost, the said advance shall stand forfeited.
  • At the time of booking, you need to pay the full amount for your air ticket (inclusive of taxes), visa and insurance. On receipt of the payments into our account, we will start the process of ticket issuance, visa facilitation and insurance and simultaneously book your land arrangements. Please note that air ticket prices are dynamic and are subject to change unless ticketed. Air tickets once issued are governed by amendment and cancellation policy of the respective airlines which may go upto 100% of the total fare payable.
  • In case your visa is rejected or you decide not to proceed with your booking, the visa fees and any supplementary charges like courier fees, our charges, SMS charges, urgent fees charged by the consulate along with our administrative charges is 100% non-refundable.
  • Tours involving Cruises, Coach Tours, Train Tours, Holiday Homes and / or any other third party product will also involve the payment of the advance required by the third party supplier. This additional advance will be confirmed and collected at the time of booking.
  • Packages booked during trade fairs, events or festivals may call for extra charges and immediate cancellation charges which will be informed before proceeding with the booking.

PAYMENT OPTIONS

  1. Online, you can pay by CREDIT CARD / DEBIT CARD / NET BANKING after booking a tour on our Website. However, at the time of making online payment you will be re-directed to the Bank's website and Payment Gateway where your CREDIT CARD / DEBIT CARD / NET BANKING details will be required by the concerned Bank and the Payment Gateway. If part payment has been made by credit card, the balance payment can be made by credit card, debit card, net banking, cheque, demand draft or cash.
  2. You can pay by CHEQUE / DEMAND DRAFT. The cheque / demand draft has to be deposited with any of the Trip 360 Offices. Once the payment is cleared, only then will confirmation be made and the documentation be released. The cancellation policy will apply if the payment is not cleared within the specified time. The cheque / demand draft has to be drawn in favour of "Trip360"
  3. You can pay your TRAVEL AGENT who would pay the Company on your behalf in case the booking has been made by the Travel Agent.
    IMPORTANT: Any payment made to your Travel Agent by you would not constitute payment to the Company until the same is remitted to the account of the Company and cleared.
  4. If you are making a CASH PAYMENT above Rs.50,000/- you would have to submit a copy of your PAN Card to us and an Income Tax declaration.
  5. TCS @1% on the total amount shall be applicable and payable by you in case if you are making cash payment of INR 2 lacs and above.
  6. In case you want to make the FCY payment in cash, then you will have to furnish the receipt of purchase of FCY from authorised dealer.

NOTE:

  • On payment of the booking amount and the documentation amount / full payment, you will receive an acknowledgement for the amount paid.
  • For ONLINE bookings, on our Website via credit card you will be re-directed to your Bank's payment gateway. After successful completion of your online payment, you will be able to view the monies paid under the 'View Transaction' listed on the Website.
  • You will have to pay all bank charges including charges relating to credit card/ debit card / net banking / cheque / demand draft at the applicable rate in addition to the tour cost.
  • The Company reserves the right to decline your booking/s for any Tour or to cancel your booking without assigning any reason.
  • Non Resident Indians (NRI) and Foreign Nationals are required to pay the entire tour cost in the applicable foreign currency for the respective tour in USD/GBP/EURO/AUD/SGD. All cheques / demand drafts should be in favour of "Trip360" and payable at our branch office / PA / Franchisee nearest to you. On payment of the deposit amount, you will receive a receipt and invoice from Cox & Kings (India) Ltd. branch office for the amount paid, within a few days. Your invoice is a confirmation of your booking, however, the same is not valid for traveling on tour.
  • When you make payment to your travel agent, it would not constitute payment to us until the same is remitted to our account.
  • In case of foreign exchange transactions, the prevailing rate of exchange on the date of the transaction would be applicable.
  • In case you want to make either the full cost of the tour package (applicable for NRI/foreign nationals) OR the foreign currency component of tour cost (applicable for Indian Nationals) by foreign currency bank notes, then you will have to furnish the original invoice of Money Changer or Authorised Dealer.

FINAL PAYMENT SCHEDULE/ACCEPTANCE OF BOOKING/CLIENT DETAILS

Tours and Tailor Made Tours:
(a)
Final Payment: You should refer to the confirmation invoice sent by Trip360 and/or applicable confirmation email for details regarding final payment for any Tours / Activities booked. This final payment has to be made 45 days prior to the tour/Activity. If the booking is accepted within 45 days of the tour departure date basis the destination, the entire tour / Activity cost has to be paid up front. A delay in payment of your tour / activity cost (part payment or full payment) can result in a delay in issuing your air tickets which is necessary to facilitate your visa processing. We may treat such delay as a cancellation of booking by you, which will be subject to the applicable cancellation charges as per the cancellation schedule.

(b) We reserve the right to amend the prices published in the Brochure and on the Website to adjust our charges based on various factors including but not limited to currency fluctuations, fuel price rise, travel arrangements, special / high season charge levied by the suppliers, hike in any government taxes or any taxes or visa amounts and / or for any reason etc. before the date of departure. All such increases in price must be paid for in full before your departure.

(c) Exceptionally if the booking is accepted by us less than 3 days prior departure date of such tour, then you will have to pay the entire tour / balance cost only by DD / cash / pay order / RTGS on the day of booking. In case you wish to book Tour or Activity at any international destination less than 3 days prior departure date of such Tour/Activity, then you will have to furnish your approved Visa for such destination in order for us to effectuate your booking.

(d) If full payment is not received by such due date, Trip360 reserves the right to treat such booking as cancelled and levy applicable cancellation fees as per the cancellation policy. In cases where the tour price, as mentioned in the Price Grid, quoted to you comprises of foreign currency (i.e. Euro, Sterling Pounds, US Dollar etc) and INR component, then payment made by you in INR for the foreign currency component of the Price Grid shall be subject to the rate of exchange ("ROE") prevailing at the date/time of making such payments. Therefore, please be informed that the total price quote stated at the date of booking may vary due to market led currency fluctuations applicable on the date of payment (as per the Payment Schedule). Such fluctuations are not within the control of Trip 360. Trip 360 shall not be held responsible for any variance in the price quoted at the time of booking and the total amount required to be paid as per the payment schedule.

(e) Your Details: As a condition to valid confirmation of any booking with Trip360 Tour you must provide all necessary information as requested by Trip360 at the time of booking. If you fail to provide such information prior to 60/45 days before the departure of the selected - Tour, Trip360 reserves the right to treat such booking as cancelled and levy any cancellation fees deemed reasonable by Trip360, in its sole discretion.

(f) Credit Card Charges: Trip360 is not liable / responsible for any charges levied or charged by third parties and/or financial institutions as a result of credit card or netbanking or other payment methods in connection with the purchase of Your tour /s and will not refund or return any fees and / or penalties charged by such third parties in connection with payments made by you to Trip360.

(g) PAN Card: You will be required to furnish a copy of PAN card, if payment of INR 50000/- or more is made in cash.

CANCELLATION OF A TOUR BY YOU

If circumstances make You cancel Your tour, the cancellation must be intimated to us in writing duly signed by each of the clients seeking cancellation at the Registered office address at Trip360, Turner Morrison Bldg, 16 Bank Street, Fort, Mumbai 400001 and /or email us at customerservice@trip360.com

CANCELLATION SCHEDULE

WHEN A CANCELLATION IS MADE AIRTICKET, INSURANCE AND VISA CANCELLATION CHARGES PER PERSON
Clear 60 working days or more prior to the date of departure of the Tour or for non-payment of the balance Tour cost
  • Cancellation policy of the air ticket as per the fare rules plus applicable administrative charges
  • 100% of insurance charges
  • 100% of visa fees, consulate fees and any supplementary charges like courier fees, visa facilitation charges, SMS charges, urgent fees charged by the consulate along with Trip360 administrative charges

Booking Amount plus 15% Service tax

Third party suppliers' cancellation charges apply

Clear 59 to 30 working days prior to the date of departure of the Tour
  • Cancellation policy of the air ticket as per the fare rules plus applicable administrative charges
  • 100% of insurance charges
  • 100% of visa fees, consulate fees and any supplementary charges like courier fees, visa facilitation charges, SMS charges, urgent fees charged by the consulate along with Trip360 administrative charges

50% of the Tour Cost plus 15% Service tax

Third party suppliers' cancellation charges apply

Clear 29 to 15 working days prior to the date of departure of the Tour
  • Cancellation policy of the air ticket as per the fare rules plus applicable administrative charges
  • 100% of insurance charges
  • 100% of visa fees, consulate fees and any supplementary charges like courier fees, visa facilitation charges, SMS charges, urgent fees charged by the consulate along with Trip360 administrative charges

70% of the Tour Cost plus 15% Service tax

Third party suppliers' cancellation charges apply

Clear 14 to 0 working days prior to the date of departure of the Tour
  • Cancellation policy of the air ticket as per the fare rules plus applicable
  • 100% of insurance charges
  • 100% of visa fees, consulate fees and any supplementary charges like courier fees, visa facilitation charges, SMS charges, urgent fees charged by the consulate along with Trip360 administrative charges

100% of the Tour Cost plus 15% Service tax

Third party suppliers' cancellation charges apply

 Please note:
 

  1. In case of third party products such as but not limited to Liveaboards, Motorbike and Equipment Rentals, Travel Permits for Machu Picchu and Himalayan Treks, National Parks and Marine Centres, third party Tour Bus, train tickets, certain premium hotels, services during trade fair period, festive period, the rules relating to cancellation and the cancellation schedule prescribed by the such third party service provider would be applicable.
  2. Service Tax as set out in the cancellation slab shall be applicable on all cancellation charges. Post deduction of cancellation charges along with service tax, your balance amount will be refunded in Indian Rupees. However, the Service Tax / GST mentioned in the cancellation slab is subject to change as per direction on government of India.
  3. Booking form signed by one or more person and /or communication signed by such signatories would be treated as valid communication for cancellation for all such person / s mentioned in the form assuming full responsibility. The computation of the period of notice of cancellation shall commence only from the time an email is received by Trip360 at contactus@trip360.com on working days within office time.
  4. It is clear understanding between the parties that for the purpose of this clause cancellation can be due to any reason whatsoever including inability to participate due to medical, death, court orders, non-availability of documents etc.
  5. Trip360 reserves the right to cancel any tour prior to departure without assigning any reason and all monies paid by you will be refunded forthwith in Indian Rupees only after deducting the expenses incurred by us on your booking like visas, insurance premium, ticket cancellation charges, administrative charges and other overhead expenses etc as applicable from time to time and case to case, but no compensation and / or interest are payable.
  6. In the following cases You shall be deemed to have cancelled the tour even if no cancellation notice is issued by you:
    (i) In case of visa rejection, You would be deemed to have cancelled on the date of intimation of such rejection.
    (ii) If You fail to pay the Tour Cost in time or if You commit any other default in relation to your booking, we may treat such failure or default as a cancellation of the booking by You. In such case, the cancellation charges shall be computed with reference to the date on which we issue You a confirmation of cancellation of Tour by You;
    (iii) Trip 360 is not under any obligation to follow up with you for payments as per the payment schedule. Failure of Trip 360 to send notice confirmation cancellation as per (ii) shall not be deemed as waiver of the condition.
  7. You expressly agree to abide by the foregoing terms and conditions.

ALTERATIONS AND/OR CANCELLATIONS BY YOU

No name changes may be made once the booking is in place. However, Trip360 will attempt to accommodate other change requests such as bed type, other dependent changes such as airline fees, visa, insurance and hotel, which shall be subject to availability. Further, please note that you shall be liable/ responsible to pay the additional fees / costs for such dependent services for any change request. Day of cancellation and/or alterations will be calculated as the day Trip360 receives the cancellation notice in writing from you. Any changes to tour booking after confirmation may be subject to cancellation charges as per the cancellation policy in addition to any expenses incurred towards visa, airfare, travel insurance, any other non-recoverable charges and administrative charges as well as any supplementary charges like courier fees, urgent fees charged by the consulate. Trip360 will advise of such charges at the time the change is requested. In the event of a Tour being cancelled before receipt of full payment, part or full advance amount shall be refunded as per the cancellation policy.

SPECIAL REQUESTS: Trip360 cannot guarantee specific requests such as room location, adjoining rooms, bed preference, in-flight meal requirements, wheel chairs, sky cots or any other request. While Trip360 will attempt to advise service providers of such requests, it cannot be held liable / responsible if such requests cannot be fulfilled or if local surcharges are applied,. You shall be solely liable and responsible to pay the same directly to the supplier.

REFUND

The Company reserves the right to determine the quantum of refund payable in case of cancellation or amendment of a Tour due to Force Majeure or Vis Majeure. Such refund would be based on various factors like the number of participants, the Cancellation Policies of suppliers like hoteliers, airlines, coach operators, etc. and the decision of the Company on the quantum of refund shall be final. Even for payments made in foreign currency with or without part payment in Indian rupees, the said refund shall be made only in Indian Rupees at the prevailing buying rate of exchange on the date of refund as per existing Rules & Regulations without interest.
Refunds (if any) for amendments and / or cancellations shall be made directly to Clients by the Company after deducting applicable taxes. In case of refund in foreign currency component, the said refund shall be made in INR only at the prevailing buying rate on the date of refund as per existing statutes, rules and regulations. It would take at least 60 days depending upon the refund policy of suppliers to process such refunds.
Note: Any and all refunds shall be subject to applicable cancellation charges.

CANCELLATION OF TOUR BY TRIP360/ Third Party Suppliers

Trip360 will not normally cancel a booking of any Tour once confirmed, in accordance with these Terms, except for reasons of 'Force Majeure', which shall be defined as unusual or unforeseen circumstances outside of the reasonable control of Trip360. When a tour is cancelled by Trip360 or by its third party operators before the agreed date of departure for reasons not arising from the fault or negligence of or within our reasonable control, you shall have the choice of:
(i) accepting from Trip360 a substitute Tour of equivalent or superior value, where such substitute is reasonably available; or
(ii) accepting from Trip360 a substitute tour of lower value if no tour of equivalent or superior value is reasonably available, and to recover from Trip360 the difference in price between the price of the tour originally purchased and that of the substitute tour; or
(iii) accept from Trip360 a refund of all monies paid for the cancelled tour (s) after deduction of the costs that are non-refundable/non-recoverable like visa, insurance, airtickets, etc.

Trip360 is not liable / responsible for any incidental expenses or consequential losses that you may have incurred as a result of the confirmed booking such as visas, vaccinations, non-refundable flights or rail, non refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc.

RATE OF EXCHANGE APPLICABLE TO REFUNDS

Please note that refunds of foreign exchange component of the tour cost will be based on our buying rate of that date. To make it clearer, every day we publish i.e. the Company publish on our web page and through our sales network (http://www.coxandkings.com/live/products/forex/index.php), our buying and selling rate for foreign currency applicable for that day. When we receive Indian Rupees from you in relation to a booking, we convert them into the foreign exchange component of the tour cost at our selling rate, then applicable and credit the proceeds in our bank account. When we refund the foreign exchange component to you in Indian Rupees, we do so at our buying rate applicable on the date of refund, because the bank will convert the money at the buying rate and credit the same in Indian Rupees.

UNUSED SERVICES

It is clearly understood that there shall be no refund or compensation whatsoever for unused / unutilized services. This general rule applies to all kinds of non-utilization or under-utilization of tour services, whether of the whole or part of the tour and whether as a matter of your choice, or caused by your fault or compelled by circumstances such as ill-health, weather, external factors etc.
As a consequence of the above rule, please note that no refund will be admissible in the following circumstances (amongst others).
(i)  If you fail to join the group at the commencement of the Tour or join the group later or leave the group before culmination of the Tour for any reasons whatsoever.
(ii) If you fail to or are unable to utilize any of the services on the Tour like airline travel, hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours etc. due to any reason whatsoever such as late reporting, ill-health etc.
(iii) If you terminate your participation in the Tour due to your own fault, negligence or breach of these Terms,
(iv) if you are not able to participate in the adventure itineraries as planned for any reason whatsoever including not being able to provide sufficient documents to prove your eligibility to participate in the specific activity as mentioned earlier.
(v) If you fail to appear for the activity without prior notification.

PRICES, SURCHARGES AND TAXES

Trip360 reserves the right to impose surcharges on any Tour(s), but only for reasons arising from increases in transportation costs, fuel costs, dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airport charges, local operator costs, currency and exchange fluctuations, increases in taxes, or government action which impacts the price of the applicable Tour(s).
Tours are priced and advertised exclusive of applicable taxes and such taxes will be advised to You at the time of booking and itemized on subsequent invoicing.

VALIDITY

The prices of Tour / s advertised in the brochures and on Trip360 website are based on costs in effect at the time of printing the brochure or hosting on the website. Trip360 reserves the right to alter prices of any Tour at any time prior and /or post receipt of payment in full for such Tour. All dates, itineraries and prices are indicative only and the price quoted at the time of Booking shall be the applicable price, subject to the surcharges that may be levied. Rate of exchange will be as per the day of payment.

CHANGES

(a) Changes made by Trip360:  
While Trip360 will endeavour to operate all Tours as advertised, reasonable changes in the itinerary of any Tour may be made where deemed necessary or advisable for operational reasons by Trip360, in its' sole discretion. If Trip360 makes a Significant Change (defined as a change affecting at least one in three full tour days of the itinerary, or which materially affects the character of the Tour in its entirety) to any Tour. These significant changes can vary from changing overnight stops from one city to another, remove an included activity or even change the overall duration of the Tour. For instance, in cases of Liveaboards where an amendment is made to overall cruise duration. Trip360 will inform you of any such Significant Changes as soon as reasonably possible, provided that there is sufficient time before the departure to properly notify you. lf a Significant Change is made more than' 14 days prior to departure, you may elect to:
(i) accept the Change and proceed with the amended Tour;
(ii) book another Tour of equivalent or greater value, if available. (You shall be liable / responsible for paying any difference in price between the amended Tour and the Tour booked in its place); or
(iii) book another Tour of a lower value, if available, with a refund payable to you of the difference in price after deducting the non recoverable costs, or
(iv) cancel and receive the applicable refund of all monies paid in respect of the land only portion of the applicable Tour (and for clarity, this shall not extend to additional Tours booked by you which are not subject to any Material Change).


You must notify Trip360 of your decision in writing directly or via your travel agent who must inform us within 7 days of receiving the notification of alteration, or you shall have been deemed to accept the Significant Change and deemed to have agreed to the amended Tour itinerary.
If any Significant Change arises from reasons of Force Majeure, as hereinafter defined, then the Cancellation terms for Force Majeure mentioned herein above will apply. .
Once a Tour has departed, changes to such Tour's itinerary may be necessary or advisable as a result of unforeseen circumstances or other reasons related to effective Tour operation, health, safety, your enjoyment, or your comfort. Any such changes are at the discretion of the Tour leader or other designated Trip360 representative on Tour and any indirect costs incurred as a result will be Your liability / responsibility. Trip360 will not be liable / responsible for any indirect and or consequential losses associated with any changes to a Tour's itinerary.

(b) Transfer made by you : A transfer from one Tour to another may only be made 60 working days or more depending on the destination, prior to departure of the applicable Tour, and such transfer must be approved by Trip360. If such a request is accepted by Trip360, we reserve the right to forfeit the non refundable advance for the Tour booked and will not be under obligation to adjust it against the new Tour for which the transfer is sought by You. Any request to transfer received less than 60 working days depending on the destination, before departure will not be accepted and be subject to cancellation terms as mentioned above.

(c) Other Changes: Any changes to a booking will depend on availability and you will be on a request basis and subject to Trip360's approval. Any extra costs incurred for making the change will be charged to you along with an Administrative Fee. No changes are permitted to any booking within 21 working days prior to your departure date under the applicable booking.

AIRLINE 'CHANGE IN RESERVATION FEE'

It is absolutely necessary to have your return air seats to India confirmed prior to your departure from India.
a) Unless otherwise stated, airline tickets are non-changeable, non-transferable, non-refundable once tickets have been issued and are valid only for the dates and routings shown. Changes made prior to ticket issuance may be applied at Trip360's sole discretion, and will also be subject to revised charges as well as administrative fees to be payable by you. If an airline ticket is lost, then you are liable / responsible for the full cost of a new ticket and any changes that may occur in replacement.
b) If you wish to travel in advance or return at a later date after the tour ends, then you must pay the applicable difference between the group airfare within the package holiday tour cost and the market individual airfare for the changed sector. The same will be quoted by us to you on your request. Over and above this you will also be required to pay an 'Airline Seat Rebooking and Reservation Fee' of Rs.2500/- or such amount as applicable per person per sector, per change depending on the charges of the specific airline (subject to availability of seats and ticket validity). If you wish to travel in advance or return at a later date after the tour ends you will be required to bear the excess amount towards Hotel cost over and above the Tour/Activity cost plus applicable Service Tax.
Please note that you will not be able to avail of the group transfers and accordingly you will have to make your own way to meet up with the group on arrival and / or to your next destination when your Tour ends. We shall not be liable / responsible to refund any amount to you in this regard. Terms & Conditions shall apply.
c) If you wish to change the date of your return journey after departure from India, you will have to pay a "Change in Reservation Fee" if any, directly to the airline, subject to availability of seats in the same booking class. This fee is dynamic and will be changed as per instructions/discretions of the airlines. Similarly in case you wish to change your return at a later date after the tour ends you will be required to bear the excess amount towards Hotel cost and other third party suppliers, over and above the Tour/Activity cost plus applicable Service Tax.

Trip 360 does not assure or guarantee the hub and confirmed tickets as per your desire as it solely depends upon the airline. In the event of non-availability of tickets as per your requirement, you should not hold Trip 360 responsible / liable and claim any loss, damages or compensation. Please note that every airline has a different set of rules, regulations and restrictions and furthermore, airlines keep changing the rules quite frequently. Further, airline pricing is dynamic including amendment / cancellation etc. Any changes in the ticketing, visa delay, change of plans, post ticket issuance shall attract amendment / cancellation charges as per the ticketing Fare Rules. You are requested to please check the updated rules of the individual airline / s by visiting the website, with whom the ticket /s are booked.

FLIGHT RECONFIRMATION

You are liable / responsible for confirming flight times, numbers and details at all times to ensure a timely departure. Trip360 is not liable / responsible for any change to airline schedules or flight numbers after tickets have been issued.

Though you may receive a confirmed air ticket for a particular sector, due to over booking of seats, the airline may offload You and accommodate You on a subsequent flight for which we will not be liable / responsible. We will not be responsible / liable for any such offloading nor for any consequence of such offloading including delay, inconvenience or loss of tour services. As you are booked on a group fare ticket, please note that seat allotment will be done only when You physically report at the airport check in counter. You are advised to report at the airport check in counter at least 3 to 4 hours prior to the departure time. Seat allocation is a matter of airlines discretion and availability of seats which is not in the control of Cox & Kings.

Hence Cox & Kings shall not be held liable / responsible if you do not get seats together or do not get your preferred seats. Please note that in case you are returning at a later date after the tour ends, the responsibility / liability to re-confirm air tickets 72 hours prior to the departure would be solely yours.

AIRLNES

We shall in no circumstances whatsoever be liable / responsible to You or any person travelling with You, for loss of baggage by the airline, failure to provide meal of your choice by the airline, denied boarding or down-gradation due to overbooking or any other reason, failure on the part of the airline to accommodate you despite having confirmed tickets, quality or quantity of meals offered by the airlines, flight delays or rescheduling, flight cancellation, changes of flight schedule or routing, change of airline mentioned at the time of booking etc. In these circumstances, we will not be liable / responsible for the injury, loss, cost or inconvenience suffered by You but You will be free to pursue Your remedies against the concerned airline.

BAGGAGE

Baggage allowance for air travel will be mentioned in your e-ticket and will be subject to the airline restrictions / limitations on baggage weight / size / number from time to time. Baggage allowance is based on a Weight and / or Piece (number of bags) concept.

Trip360 suggests that you carry only one trolley bag and one hand bag. In case you wish to carry your own gadgets/gears for specific Tour Activity, then You will have to pay additional charges if any levied by the airlines. Please visit the website of the concerned airlines for the latest update on additional charges, size/nature of gears/gadgets permitted by the airlines. It will be Your sole responsibility to coordinate with applicable airlines.

Please note that every airline has different set of rules and regulations regarding the weight restrictions and furthermore, airlines keep changing the rules quite frequently. Hence, you are requested to please check the updated baggage rules of the individual airlines, with whom the ticket is booked

Trip360 will not be responsible / liable, in any manner, if you are unable to carry any baggage or if you have to pay any extra charges due to restrictions imposed by the airline. You shall be liable / responsible to pay all such charges directly to the airline. Also, Trip360 is not responsible / liable for any loss or damage to baggage while it is in the custody of the airline.

Please note that all baggage and personal effects are at all times and in all circumstances the liability / responsibility of yours. Please be careful to ensure that cameras, binoculars, musical instruments, mobile phones, credit cards, ornaments, traveller's cheques, currency notes, travel documents should never be left unattended in the hotel, restaurant, aircraft, coach or any other mode of transportation, at the place of amusement/ sightseeing or in the airport and / or railway / cruise station. Similarly the same should not be kept in the checked-in baggage. If you misplace or lose any moveable property, Trip360 will not be liable / responsible for - any theft, loss, or misplaced baggage.

AIRLINE, AIRPORT OR WEATHER DELAYS

Trip360 is not liable / responsible for any additional expenses or loss that may arise from government regulation or order affecting the aircraft, strikes and labour disputes causing cessation, slowdown or interruption of work, meteorological conditions, security risks, or any other causes that are beyond Trip360' control but which may affect concerned airline's ability to operate flights on schedule. Trip360 will not reimburse any additional expenses incurred by you as a result of such events or delays. Trip360 will not refund any unused portion of air tickets purchased in the event of such delays or due to any reasons beyond its direct control.

TIPPING

Tipping is customary (unless otherwise stated in the Brochure; price grid) in all parts of the world for services rendered (e.g. porters, coach drivers, guides etc). Unless otherwise communicated, the tip amount is 2 Euro per person per day in Europe for the coach driver, 2 Euro per person per city per guide in Europe and 2 Euro per suitcase per day for a porter in Europe. Everywhere else it is 2 to 4 USD instead of 2 Euros. Please check the Price Grid to ascertain whether such tips are included within the tour costs or are required to be paid by you separately. Your Sales advisor will guide you in this regard.

PUNCTUALITY

This is a measure to ensure your safety and time discipline. Clients will have to strictly adhere to the prescribed timetable for the day. Please adhere to time discipline so that scheduled sightseeing is not missed due to your actions. In case any sightseeing or services are missed due to your default the same will be non-refundable. Tour participants are requested to strictly follow the time schedule given at all times including the departure time from the hotel, sightseeing places, etc.

MEALS

Please refer to the itinerary in the brochure / Website for details of the meals which would be served to you on the tour. If availed of meal option on a tour, there are pre-set menus provided. Any special meal requirements shall be on request basis and you will have to inform the same at the time of booking. However such special meal request cannot be guaranteed. Unlike an airline, we CANNOT process a special meal, nor can we guarantee a special diet, nor can we guarantee the seating arrangement in a particular section of the restaurant. The same is at the sole discretion of the SERVICE PROVIDER. We do not assure special meals (such as but not limited to jain or vegan meals etc) or special timings or extra halts for infants, children, or passengers with diabetes, cholesterol, high blood pressure or any other condition. We cannot guarantee quantity of the food as may be provided by the service provider. Please note that meals do not include alcoholic and non-alcoholic drinks.
We, however, reserve the right to change the meal arrangement, where circumstances compel us to do so. At some places a meal allowance may be paid to you at our discretion to enable you to have a meal of your own choice.

HOTELS & CAMPS

The Company selects hotels/tents/resorts etc for your stay at locations, which give comfort and value for money. For various reasons, such as reducing the overall travelling time on the coach for the following day, the hotels may be chosen away from the city centre. Unlike other countries, most hotels in Europe do not have air conditioners or fans. Modern facilities such as attached toilets with showers / bathtubs are provided. We cannot guarantee the availability of adjoining rooms / interconnecting rooms / non-smoking room / rooms on the same floor etc. Hotels in Europe may / may not have room service facilities. Tea & Coffee making facility may or may not be available in the room.
If you seek a change in rooming while on a tour, the same will be subject to availability and you will need to pay any additional charges as may be applicable.
Please note that hotels in Europe, Far East, Korea and Japan can have exceptionally small rooms unlike what you may have experienced in other countries.
The hotels in the city have mostly twin bedded rooms whereas Holiday Resort accommodation tends to have holiday homes, villas with double bedroom configuration.  In certain cities single rooms are much smaller than the twin room.
Please note:

  • Based on your Tour, Campsites and Activities, in certain remote areas the accommodation such as tents, guest houses, tree house, hotels etc could be of basic quality and would fulfil only basic requirements without emphasis on the interiors or quality of accessories used etc. This kind of accommodation may not carry any hotel star ratings.
  • Early check-in and late check-out is subject to availability if requested but cannot be guaranteed unless pre-paid and confirmed in advance.
  • Connecting OR adjoining rooms requested cannot be guaranteed.
  • Triple Rooms are usually no larger than twin rooms in size; a third bed is often a rollaway bed in a twin room.
  • Generally hotels require your Credit / Debit Card / Cash Guarantee for incidental charges, which are adjusted at the time of check-out.
  • Certain cities in Europe have introduced a City Tax of EUR 2 to 3 per person per night which is payable by the consumer at the time of check-out.
  • Few hotels do offer free WIFI facility whereas certain hotels charge a nominal fee. We recommend you study the hotel policy at the time of check-in.
  • Any damage caused to the hotel property by you will have to be paid by you directly to the hotel and we would not be responsible and / or liable for the same.

TRANSFERS

Transfers are provided depending on the tour booked and this will be clearly mentioned in your Itinerary.

SEAT IN COACH TRANSFERS / TOURS

  • This service is based on air conditioned (SIC) Seat in Coach / Van / Hotel Shuttle. The size of the coach may vary depending upon the number of tourists travelling.
  • SIC transfer is economical, offers great value for money and ideal for budget travellers. Based on a shared vehicle transfer, you share your coach / van seat with other tourists.
  • SIC Transfers / tour operates at a pre-decided time and designated point.
  • The SIC tour may operate from hotel or from a city centre location; cost of transportation to the city centre location is not included. In some destinations the pickup and drop off service from the hotel may cause a time delay and service is slower than private services.
  • SIC Sightseeing tours are conducted by English speaking guides.

PRIVATE TRANSPORTATION

This service offers you to have your own privacy and convenience to travel at a pre-decided time. Depending upon your budget, we may offer an air-conditioned vehicle. The class of the vehicle offered may vary depending on your needs and budget.

  • In certain destinations, the driver acts like guide whereas in other destinations, we have a separate licensed English speaking guide for sightseeing services.
  • It cannot be assumed that the vehicle is at disposal throughout the day and may only cover transfers.

CAUTION

For all transfers and tours please wait at the Bell Captain or Concierge Counter at least 20 minutes before the scheduled pick-up time. DO NOT WAIT IN YOUR ROOM OR IN HOTEL'S COFFEE SHOPS. Please be punctual as most of the hotels do not allow waiting in the driveway area for security reasons.

ACCEPTANCE OF RISK

Accommodation, transportation, activities and excursions and other components of Tours offered by Trip360 and other third party operators will be arranged with local suppliers to the region where the Tour operates, who may themselves engage the services of local operators and/or sub-contractors. Trip360 at all times endeavours to appoint reputable and competent local suppliers and to comply with all applicable laws and regulations concerning health and safety in the regions where tours operate. The terms and conditions of all suppliers of Tour/s will be applicable to the Tour provided by such supplier and are expressly incorporated into these Terms and Conditions. These may limit or exclude liability of the supplier. The liability of Trip360 will not exceed that of any supplier of any Tour component. The components that make up each tour shall be regarded as having been satisfactorily performed and delivered solely in reference to the regulations and laws concerning health and safety in the applicable jurisdiction where such component is operated.

FOREIGN EXCHANGE

Your foreign exchange requirements have two components namely:

  1. Tour Cost
  2. Personal Forex

As per the present RBI Regulations, all resident Indians holding Indian passports travelling abroad on a private visit except Nepal and Bhutan are entitled to seek Foreign Exchange up to an aggregate amount not exceeding USD 250,000, in any one financial year irrespective of the number of visits undertaken during the year. This limit has been subsumed under Liberalized Remittance Scheme (LRS) with effect from May 26, 2015. If an individual has already availed any foreign exchange under the Liberalized Remittance Scheme in a financial year, then, the applicable limit for travelling purpose for such individual would be reduced from USD 250,000 by the amount so availed.  Out of the overall exchange (USD 250,000) being sold to a traveller, exchange in the form of foreign currency notes or coins may be sold as below:

  1. Not exceeding USD 3000 or its equivalent to travellers proceeding to countries other than Iraq, Libya, Islamic Republic of Iran, Russian Federation and other Republics of Commonwealth of Independent States
  2. Not exceeding USD 5000 or its equivalent for travellers proceeding to Iraq or Libya.
  3. Full exchange may be released to travellers proceeding to Islamic Republic of Iran, Russian Federation and other Republics of Commonwealth of Independent States and
  4. For travellers proceeding for Haj / Umrah pilgrimage - full amount of entitlement or up to the cash limit as specified by Haj Committee of India.

Note:    The above specifications are subject to change as per the prevailing rules and regulations. At the time of booking, kindly confirm with your booking agent / office / franchisee about such quota.

YOUR TOUR COST

You will pay the total tour amount in Indian Rupees to Trip360 in favour of Trip360 along with duly completed and signed LRS form and other documents given under DOCUMENTATION section towards release of foreign exchange towards the cost of tour.
 
Please see the DOCUMENTATION section for documents which have to be provided under the KYC norms published by the Reserve Bank of India.

YOUR PERSONAL FOREIGN EXCHANGE

You can buy foreign exchange required for your personal expenses while on tour under LRS entitlement. We recommend that you purchase your personal foreign exchange requirements from our Foreign Exchange Division. It is advisable to carry your personal foreign exchange partly in foreign currencies and partly in Pre-paid Cards/Travellers' Cheques.

INSURANCE

Please note that Travel insurance is mandatory on all trips. You acknowledge that it is mandatory that you obtain travel insurance with a minimum medical, evacuation, and repatriation coverage of $250,000 USD covering the trip being embarked upon and must provide proof that such coverage is in place to the Tour Leader or other representative at the initial meeting of the Tour group. Clients making their own arrangements should ensure that there are no exclusion clauses limiting or excluding protection for the type of activities included in your holiday. You should satisfy yourselves that all travel insurance purchased meets the particular requirements and should arrange supplementary insurance if need be.
 
Your Travel insurance which is underwritten by United India Insurance Co. Ltd. is an add-on benefit provided by TrawellTag Cover-More along with its assistance services and ancillary products, which is included in our tour package (excluding ad hoc group tours , third party products and individual tours) that entitles you to travel insurance cover during the duration of the tour. An additional charge is payable in case you wish to extend the duration of your tour. The cover is provided for all the passengers only up to 70 years of age. All passengers travelling overseas and above the age of 70 years should undergo the required medical tests post which the insurance company will issue travel insurance at an extra premium paid by the passenger. We shall not be liable for any consequences arising due to a pre-existing medical condition or participation in adventure sports even if you have opted for an additional adventure sports cover. It must be noted that pre-existing diseases are not covered under this insurance policy.

If any adventure sports are included in the tour package, you shall avail of the same at your own risk having regard to your medical condition. Trip360 shall not be liable / responsible for any death, injury or other loss due to your participation in such adventure sports and any release form that you may be required to sign by such person / service provider / club / association / organization / hobbyist / institution will be binding.

Please take note that, in case of death all the arrangements for transportation of deceased body including procuring the death certificate, post - mortem, re - patriation of deceased body and all personal effects / property and insurance claims etc. shall be made by accompanying relative and / or accompanying known acquaintances of the deceased. Trip360 shall not be responsible / liable for extending any help for the same. The entire expenses shall be borne by the accompanying relative and / or accompanying known acquaintance of the tourist. Trip360 or the Tour Leader or other designated representative on tour shall not be responsible / liable for the same. In case any - relative -wants to visit the country where the tourist has expired, all the necessary travel arrangements may be made by Trip360 - at an additional cost.

Please note that you would have a direct contractual relation with the insurer and Trip360 is not in any manner concerned with this relationship. You shall directly submit claims to your insurance company. The insurance company shall directly pay the settlement amounts to you and any dispute in regard to rejection of claim or adequacy of settlement amount shall be settled by you directly with the insurance company.

MEDICAL FORM

Medical Form are mandatory for you to participate. If there is any pre-existing medical condition (as defined in the Medical Form), then the Medical Form of Trip360 needs to be duly signed by a licensed, competent and practicing physician.

Note: Adventure sports like Diving may require you to complete a medical assessment on arrival. Please download the PADI medical form. If you answer 'Yes' to any of the questions, you will require medical clearance to dive from a suitably qualified physician.

MEDICAL CONDITIONS AND SPECIAL REQUIREMENTS

In addition to the Medical Form you must also inform any medical conditions, pregnancy, disability or any other mental and or physical condition which may impact fitness to travel, and/or any continuing medical condition. G Adventure may refuse to carry medically unfit persons and / or pregnant women over 24 weeks or persons with certain conditions, if suitable accommodation or alternate Tours or services cannot be arranged. G Adventure / Trip360 shall not be liable / responsible for any failure to accommodate or fulfil such requests.

OUR SCOPE OF SERVICES

Trip360 inspect and select the services to be provided to you. However, we do not own, operate or control any adventure company, airline company, cruise liner, shipping company, coach or coach company, hotel, transport, restaurant or any other facility or provider that is engaged to provide services during the course of the tour. Therefore, please carefully note that:
1)  You will need to adhere to the conditions, rules and regulations of each service provider. We are not liable / responsible for the consequences if you breach such rules and regulations;
2)  If you cause any injury or damage affecting such service provider, then you may be liable / responsible to the service provider and if the service provider recovers any monies from Trip360 for such injury or damages, we shall separately charge you for the same;
3)  We cannot be held responsible / liable for any delay, deficiency, injury, death, loss or damage etc. occasioned due to act or default of such service providers, their employees or agents.

COURIER

Trip360 would not be responsible / liable for any loss of your documents, which are returned to us by the Embassy / Consulate through third parties, nor if your documents are lost / misplaced / delayed when sent through a courier company from one office to another or from the office to Embassy / Consulate / travel agent / visa agent and back. In the eventuality of any such loss, Trip360 would put in best efforts to retrieve the lost documents. However, if the lost documents cannot be retrieved, Trip360 would render assistance in obtaining duplicate copies or certified copies of those documents from the concerned authorities.

Any information or advice given by Trip360 regarding visas, vaccinations, climate, clothing, baggage, special equipment, etc. is purely advisory, provided as a courtesy to - you, and Trip360 is not liable / responsible for any errors or omissions in the information provided, or in the information provided to you by third parties such as government or travel authorities.

DOCUMENTS

Please note that all travel documents for Tours such as vouchers, itineraries and invoices will be sent electronically, via email to the e-mail address provided on your booking, upon receipt of full payment by Trip360.

Trip360 reserves the right to impose an administration fee, if you wish to receive your travel documents by other means.

VISA

Based on the holiday option chosen, you have to obtain visas before departure. Your visa cost includes, documentation fees, administrative fees and consulate / embassy fees. The visa fee does not include any supplementary charges like courier fees, urgent fees charged by the consulate and all other fees / prices that are explicitly mentioned as excluded in the visa fees.

It is necessary for you to ensure that you have the appropriate passport, which is valid for at least six months from the date of return from the tour or as applicable. Furthermore, you will be required to take the appropriate visas for going on the tour. We provide you visa guidance services for which we will charge you. Such charges may or may not include the actual visa charge and costs incurred but will include our service charge. Please note, that it is totally at the discretion of the concerned Consulates / Authorities to grant / reject your visas. It will be your responsibility / liability to apply for the visa with a complete set of documents required by the Embassy / Consulate within the stipulated period, thereby ensuring the issuance of correct visas and timely compliance of the Visa formalities required for the tour you have booked. In the event the application for visa made by you or the Company on your behalf is rejected by the concerned Embassy or Authorities due to inadequate documents furnished by you or where the visas could not be processed due to late submission of application by the tour participant or due to any other reason whatsoever, the Company shall not be liable or responsible for the same. The consulate may require further documentation and / or personal appearance.
Further, Trip360 would not be responsible / liable in any way for any error that may occur on the stamped visa by the Consulate / Embassy regarding names, attachment of wrong photographs, wrong passport number, duration and type of visas (single / multiple) entry.
Please take note that if you are flying, you may transit through different countries for which there may be change in visa requirements such as multiple entry visa or a transit visa. It shall be your responsibility / liability to ensure issuance of the necessary / proper visas.
As granting or rejecting visas is the sole prerogative of the concerned sovereign governments, Trip360 does not guarantee the issuance of visas. Trip360 is merely a facilitator.
Even if visa/s are rejected, you would be liable / responsible to pay the stipulated visa fees, cancellation charges and applicable administrative charges as well as any supplementary charges like courier fees, etc. Please note that as per the consulate/ embassy rules, fees paid to the consulate / embassy is non-refundable. In such a situation, the Company suffers losses because, sometimes, cancellation is made at a time of holiday rush like trade fairs, special events, and the suppliers such as hotels, cruises, airlines etc. have 100% cancellation charges.
Under the circumstances, you agree not to proceed legally against us unless there is a manifest error from our end.

FORCE MAJEURE

Trip360 shall not be liable / responsible in any way to you for death, bodily injury, illness, damage, deficiency, delay or other loss or detriment to person or property, or financial costs both direct and indirect incurred, or for Trip360 failure to commence, perform and/or complete any duty owed to you if such death, delay, bodily injury (including emotional distress or injury), illness, damage or other loss or detriment to person or property is caused by act of god, war or threat of war, declared war, war riots, mechanical breakdowns, acts of the public enemy, actual or threatened terrorist activity, acts of terrorism, terrorism, hostilities civil disturbances, insurrections, industrial dispute, strikes, financial/economic slowdown and / or meltdown, accidents, explosions, implosions, fires, earthquakes, volcanic ashes, floods, transportation embargoes, epidemics , interference by authorities, political disturbance, howsoever and where so ever any of the same may arise or be caused, riot, insurrection and government restraint, extreme weather or any other cause whatsoever beyond the reasonable control of Trip360; or an event which Trip360 or the supplier of services, even with all due care, could not foresee.

CLAIMS AND COMPLAINTS

You agree to bring any complaints whilst on Tour/Activity to the Tour Leader or other designated representative of Trip 360 on tour/Activity marking a copy of the complaint to Trip360 as soon as possible in order to provide an opportunity to address such complaint and take remedial measures on the spot. Trip360 assumes no responsibility / liability for complaints that are not properly brought to the attention of Trip360 with sufficient notice for Trip360 to resolve or attempt to resolve your complaints. Any complaint made after the completion of a Tour must be received in writing within 30 days of the end of the tour. You acknowledge and agree that Trip360 will not accept any liability / responsibility for claims received after this period.

YOUR RESPONSIBILITY

You acknowledge that depending on the nature of the Tour booked, or the location(s) in which such Tour operates, there may be a significant degree of personal risk involved in travel on the Tour. There are dangers inherent to adventure travel generally and you acknowledge you have considered such risk to health and safety and are willing to assume it, by confirming your booking such Tour. You acknowledge that you have considered the potential risks, dangers and challenges in light of your own personal capabilities and needs, and expressly assume the risks attendant to travel under such conditions. You acknowledge and agree that Trip360 is not liable / responsible for providing information or guidance to you with respect to local customs, weather conditions, specific safety concerns, physical challenges or laws in effect in any locations where such Tours are operated. -

YOU WILL NEED TO COMPLY WITH TOUR CONDITIONS

You will have to strictly follow the tour program and comply with the Terms and Conditions of the various contractors / service providers. You are liable /responsible to register with Trip360 representative at the appointed date, place and time for departure and you would be treated as a no-show if you fail to do so and the consequences shall be entirely yours.

You are required to be punctual and adhere to the time-lines of the tour and of the contractors / service providers. If you are not punctual, you could miss your flight, transport, sightseeing etc. Trip360 will not be liable / responsible in any way in such situations.
You shall not behave in a manner which may cause distress or annoyance to other tour participants or to any other person or which may create the risk of danger or damage to property belonging to Trip360 or other tour participants, service providers or any other persons.

You shall not carry any item or object, the possession of which is forbidden by any law, rules or regulations. Nor shall you violate any other law, rules or regulations. Should any tour participant misbehave or violate any laws, rules or regulations, Trip360 shall have the right to discontinue his / her participation and exclude him / her from the tour at his / her risk, cost and expense. Should Trip360 suffer any damage or liability on account of a tour participant's misbehaviour, Trip360 shall be free to separately charge and recover the losses and expenses from him / her.
For any visit which has religious significance (example: cathedrals / temples / mosques etc) you will need to follow the rules and regulations set by them. Examples could be:
i) Clothes not meeting with the required standards. Wherever required, you should cover your head with scarf; sleeveless clothes / shorts should not be worn. You must respect the place of worship.
ii) Photography which may be forbidden.
iii) Prohibition on eating or consumption of beverages.
iv) Maintaining silence during religious ceremony etc.
v) Restrictions on entry timings due to ongoing religious rituals.

LIABILITY

Trip360 is not liable / responsible for any damages, costs, expenses, losses, or claims which are attributable to the fault of yours, the unforeseeable or unavoidable act or omission of a third party unconnected with the provision of any services that form any part of the Tour(s), or a Force Majeure event (as defined).
In the event that any deficiency, loss, death, injury or illness is caused by the negligent acts and/or omissions of Trip360 or of the third-party suppliers of any services which form part of the Contract, then Trip360 limits its liability, where applicable by all applicable International Conventions Carriage of Clients and their luggage by sea is governed by the Athens Convention which is expressly incorporated into these Terms & Conditions and any liability of Trip360 and/or the Carrier for death or personal injury or for loss or damage to luggage arising out of carriage by sea shall be determined solely in accordance with this Convention. The Athens Convention limits the Carrier's liability for death or personal injury or loss or damage to luggage and makes special provision for valuables. It presumes that luggage has been delivered undamaged to the Guest unless written notice is given to Trip360 and/or the Carrier:
a) in the case of apparent damage, before or at the time of disembarkation or redelivery; or
b) in the case of damage which is not apparent or of loss, within 15 days from the date of disembarkation or redelivery or from the time when such redelivery should have taken place. Any damage payable by Trip360 / G Adventure up to the Athens Convention limits shall be reduced in proportion to any contributory negligence by the Client and by the maximum deductible specified in Article 8 (4) 01 of the Athens Convention.

EMPLOYEES NOT AUTHORIZED TO CHANGE TERMS

No person including any of Trip360 employees has the authority to alter, amend, or waive any stipulation, representation, Terms or Conditions set forth in this document. Assurance if any, given by any of Trip360 / G Adventure's employees or any other person, whether given verbally / in writing / by email / by sms or otherwise, which is contrary to the Terms and Conditions shall not bind Trip360, in any manner.
 

LAW & JURISDICTION

In the event of a dispute arising out of or relating to this contract, including any question regarding its existence, validity or termination, the parties shall first seek settlement of that dispute by mediation in accordance with the applicable rules. The Mediator shall be appointed by Trip360. If the dispute is not settled by mediation within thirty (30) days of the appointment of the mediator, or such further period as the parties shall agree in writing, then the dispute shall be settled in accordance with the Arbitration and Conciliation Act, 1996 by a sole Arbitrator to be appointed by Trip360. The Arbitration proceedings should be held in Mumbai. The arbitrator's decision shall be final and binding on both parties. In case of any dispute concerning the award the courts in Mumbai alone shall have exclusive jurisdiction. This contract will be governed by Indian law. You agree that in the event of a dispute or difference between the parties the exclusive jurisdiction shall vest in the competent court / forum / tribunal in Mumbai only.
 

PRIVACY OF INFORMATION

We try to maintain the privacy of the personal information provided by you. However, it would be necessary for us to share this information with Consulates, Embassies, Airlines, Hotels and other service providers who would be providing you service during the tour. We would also be constrained to disclose such information if we receive an order of the court, a requisition from any government or statutory authority, subpoena, or under any law, rules or regulations, such disclosure becomes necessary.

You agree to let us photograph and / or videograph the tour and specifically you agree to let us photograph and / or videograph you in the course of the tour. You consent to any such pictures being taken and agree that you hereby grant a perpetual, royalty-free, worldwide, irrevocable license to Trip360, its affiliates and assigns, to reproduce for any purpose whatsoever (including marketing and promotions), in any medium whatsoever, whether currently known or hereinafter devised, without any further obligation to you or compensation payable to you.
You agree and accept that all such photographs and / or videgraphs and statistics are our absolute property and we have the unrestricted right to use them for any legitimate purposes including advertisement and commercial purposes. Further, you agree that if you share with us any photographs and / or videographs taken by you during the tour, we would be free to publish such photographs and / or videographs through all media including print media, websites, letters, emails etc.
It is mandatory that you go through the user agreement and privacy policy available at www.trip360.com/adventure/register

AMENDMENTS AND SEVERABILITY

The latest Terms, as amended, may be accessed any time on Trip360's website at http://www.trip360.com/, or will be sent to Client upon their written request to Trip360.
If any provision of these Terms is found to be so broad as to be unenforceable, such provision shall be interpreted to be only so broad as is enforceable. The invalidity or unenforceability of any provision hereof shall in no way affect the validity or enforceability of any other provision.

INTERPRETATION

As to the interpretation of the aforesaid terms and conditions, our decision shall be final and binding upon you. We reserve the right to change the Terms & Conditions any time without any prior notice.

On behalf of the guest(s) booked, I / We have read, understood and accepted the Terms and Conditions, Itinerary, Price Grid / Quotation, Offers, Promotions (if applicable), Cancellation policy and Web pages. I / We being duly authorized by the said guest(s) do hereby agree and accept the same for self and on behalf of the said guest(s) assuming full responsibility.